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PIP Supplier Performance Director
PIP Supplier Performance Director
PIP Supplier Performance Director
Posted 4 months ago
- London, Greater London
- Any
- External
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The PIP Supply Chain Director is accountable for leading a network of supply chain partners responsible for delivering a contractual volume of PIP Assessments. In addition to the contractual performance volumes required, the role will also be accountable for the Supply Chain’s delivery of all FAS Target Performance Levels and ensuring that the service requirements and Social Value plans detailed in the FAS contracts are achieved.
Supported by a team including PIP Supply Chain Delivery Manager, PIP Clinical Lead, PIP Target Performance Level Manager and Coordinator, the PIP Supply Chain Director will be accountable for the direct performance management of all supply chain partners, their teams and individuals employed to deliver the contracted service. The PIP Supply Chain Director will also be responsible for defining and driving a continuous improvement strategy across and throughout the supply chain to ensure year on year performance improvement and effective collaboration.
Key Contacts & Relationships
Internal
* SLT
* Maximus UK Shared Service
* Director of Operations Senior Operations Team
* Clinical Quality Director
* Head of PIP Quality
* Maximus Procurement Team
* Legal Director
External
* Authority
* Supply Chain Partners
Home based role (with travel to meetings as required)
Salary - £70,000 - £85,000
Car allowance
Advert closes 4th June
Benefits include:
25 days annual leave plus bank holidays
Holiday trade scheme
PMI
9% combined pension
Flexible benefits scheme
Essential Duties and Responsibilities
* Accountable for achievement of Target performance levels - Ensuring Assessment Quality is to required standards, including customer satisfaction. Reports performance to contract on a monthly cycle to the Director of Operations, Programme Director and Finance Director.
* Accountable for achievement of PIP Assessment Volume Target in line with monthly profile. Reports performance to contract on a monthly cycle to the Director of Operations, Programme Director and Finance Director.
* Overall responsibility for PIP Supply chain Partner relationship management; Development of a collaborative positive and engaging relationship across all PIP Supply Chain partners, working together sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
* Monitoring and evaluating systematic management of the supply chain partners against all delivery metrics through the governance structure. Supporting/coaching under-performing supply chain partners to improve any aspect of under-performance v expectation in line with contracts.
* Work with Commercial Director and Head of Procurement to negotiate contract variations and contract amendments on an annual basis
* Manage impact requests and all authority communications to the supply chain partners
* Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect.
Qualifications & Experience
Essential
* Proven senior leadership capability with a strong track record of leading and motivator of people operating both physically in teams and remotely
* Proven track record of successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Desirable
* Extensive experience of working at a senior operational level delivering government contract.
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Ability to work effectively in a fast-changing, complex, multi-stakeholder environment - comfortable dealing with ambiguity
* Extreme attention to detail
* Strong planning and organisation skills
* The ability to effectively interact with senior stakeholders internally and externally
* Strong verbal, written & numeracy skills
* An approach to work that is performance driven, results orientated and the ability to work to deadlines
* Strong analytical skills - ability to analyse and interpret data
* Self-motivated, pro-active
* Ability to think creatively and propose change and transformation
Desirable
* Highly confident in the use of Microsoft packages
* Resilient and able to work under pressure both individually and as a team
* Strong conflict manager
Travel Requirements: Must be able to travel within Lot 1.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The PIP Supply Chain Director is accountable for leading a network of supply chain partners responsible for delivering a contractual volume of PIP Assessments. In addition to the contractual performance volumes required, the role will also be accountable for the Supply Chain’s delivery of all FAS Target Performance Levels and ensuring that the service requirements and Social Value plans detailed in the FAS contracts are achieved.
Supported by a team including PIP Supply Chain Delivery Manager, PIP Clinical Lead, PIP Target Performance Level Manager and Coordinator, the PIP Supply Chain Director will be accountable for the direct performance management of all supply chain partners, their teams and individuals employed to deliver the contracted service. The PIP Supply Chain Director will also be responsible for defining and driving a continuous improvement strategy across and throughout the supply chain to ensure year on year performance improvement and effective collaboration.
Key Contacts & Relationships
Internal
* SLT
* Maximus UK Shared Service
* Director of Operations Senior Operations Team
* Clinical Quality Director
* Head of PIP Quality
* Maximus Procurement Team
* Legal Director
External
* Authority
* Supply Chain Partners
Home based role (with travel to meetings as required)
Salary - £70,000 - £85,000
Car allowance
Advert closes 4th June
Benefits include:
25 days annual leave plus bank holidays
Holiday trade scheme
PMI
9% combined pension
Flexible benefits scheme
Essential Duties and Responsibilities
* Accountable for achievement of Target performance levels - Ensuring Assessment Quality is to required standards, including customer satisfaction. Reports performance to contract on a monthly cycle to the Director of Operations, Programme Director and Finance Director.
* Accountable for achievement of PIP Assessment Volume Target in line with monthly profile. Reports performance to contract on a monthly cycle to the Director of Operations, Programme Director and Finance Director.
* Overall responsibility for PIP Supply chain Partner relationship management; Development of a collaborative positive and engaging relationship across all PIP Supply Chain partners, working together sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
* Monitoring and evaluating systematic management of the supply chain partners against all delivery metrics through the governance structure. Supporting/coaching under-performing supply chain partners to improve any aspect of under-performance v expectation in line with contracts.
* Work with Commercial Director and Head of Procurement to negotiate contract variations and contract amendments on an annual basis
* Manage impact requests and all authority communications to the supply chain partners
* Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect.
Qualifications & Experience
Essential
* Proven senior leadership capability with a strong track record of leading and motivator of people operating both physically in teams and remotely
* Proven track record of successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Desirable
* Extensive experience of working at a senior operational level delivering government contract.
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Ability to work effectively in a fast-changing, complex, multi-stakeholder environment - comfortable dealing with ambiguity
* Extreme attention to detail
* Strong planning and organisation skills
* The ability to effectively interact with senior stakeholders internally and externally
* Strong verbal, written & numeracy skills
* An approach to work that is performance driven, results orientated and the ability to work to deadlines
* Strong analytical skills - ability to analyse and interpret data
* Self-motivated, pro-active
* Ability to think creatively and propose change and transformation
Desirable
* Highly confident in the use of Microsoft packages
* Resilient and able to work under pressure both individually and as a team
* Strong conflict manager
Travel Requirements: Must be able to travel within Lot 1.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.