Planned Works Coordinator
Posted a day ago
- Chadderton, Greater Manchester
- Any
- External
- Expires In 3 months
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Are you an individual who thrives in a dynamic environment and enjoys organising schedules to ensure that work is completed on time? If so, then the Guinness Partnership are seeking a Planned Works Coordinator to join our Oldham based team on a 12-month fixed term contract.
Reporting to the Operational Support Manager the successful applicant will provide support to the Planned Works team and deliver effective resource management and query handling on a full-time basis, 39-hours a week, Monday - Friday. We operate a hybrid working model which requires employees to work in the office for three days per week with the remaining 2 being from home.
Key Responsibilities:
Resource Planning: Effectively plan the resources required to carry out planned works throughout each programme, ensuring adequate resources are allocated and ready on time.
Material Procurement: Order materials directly from suppliers ensuring delivery timescales are met.
System Updates: Accurately update systems to reflect goods received and the progress of current work pipelines, ensuring financial reporting is accurate and timely.
Customer Enquiries: Respond efficiently to customer enquiries, ensuring they are fully informed about the schedule of work to be completed.
GDPR Compliance: Ensure that all customer data is processed in compliance with GDPR regulations.
Diary management: Provide an effective planning service of operatives diarys, working closely with the regional operational team to support the achievement of team KPIs.
Commercial Coordination: Work closely with the commercial team regarding subcontractors, purchase orders, and variation orders to ensure continued value for money and that commercial procedures are followed.
Health & Safety compliance: Take appropriate H&S measures to ensure the safety of yourself, customers and colleagues.
Role Criteria:
Essential:
Excellent organisational skills and the ability to manage multiple tasks & deadlines.
Experience with customer focussed roles, ensuring a high level of satisfaction.
Knowledge and understanding of GDPR regulations.
Ability to work under pressure and adapt to changing priorities.
Proven ability to work methodically, follow agreed procedures and accurately record data and information.
Experience of working with databases.
Desirable:
Experience of working with scheduling tools or similar software.
Demonstratable experience in liaising with suppliers and managing procurement processes.
Experience within a commercial or subcontractor environment.
Knowledge of Health & Safety and safeguarding procedures.
If youre interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.
Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
TPBN1_UKTJ
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Are you an individual who thrives in a dynamic environment and enjoys organising schedules to ensure that work is completed on time? If so, then the Guinness Partnership are seeking a Planned Works Coordinator to join our Oldham based team on a 12-month fixed term contract.
Reporting to the Operational Support Manager the successful applicant will provide support to the Planned Works team and deliver effective resource management and query handling on a full-time basis, 39-hours a week, Monday - Friday. We operate a hybrid working model which requires employees to work in the office for three days per week with the remaining 2 being from home.
Key Responsibilities:
Resource Planning: Effectively plan the resources required to carry out planned works throughout each programme, ensuring adequate resources are allocated and ready on time.
Material Procurement: Order materials directly from suppliers ensuring delivery timescales are met.
System Updates: Accurately update systems to reflect goods received and the progress of current work pipelines, ensuring financial reporting is accurate and timely.
Customer Enquiries: Respond efficiently to customer enquiries, ensuring they are fully informed about the schedule of work to be completed.
GDPR Compliance: Ensure that all customer data is processed in compliance with GDPR regulations.
Diary management: Provide an effective planning service of operatives diarys, working closely with the regional operational team to support the achievement of team KPIs.
Commercial Coordination: Work closely with the commercial team regarding subcontractors, purchase orders, and variation orders to ensure continued value for money and that commercial procedures are followed.
Health & Safety compliance: Take appropriate H&S measures to ensure the safety of yourself, customers and colleagues.
Role Criteria:
Essential:
Excellent organisational skills and the ability to manage multiple tasks & deadlines.
Experience with customer focussed roles, ensuring a high level of satisfaction.
Knowledge and understanding of GDPR regulations.
Ability to work under pressure and adapt to changing priorities.
Proven ability to work methodically, follow agreed procedures and accurately record data and information.
Experience of working with databases.
Desirable:
Experience of working with scheduling tools or similar software.
Demonstratable experience in liaising with suppliers and managing procurement processes.
Experience within a commercial or subcontractor environment.
Knowledge of Health & Safety and safeguarding procedures.
If youre interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.
Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
TPBN1_UKTJ