Planner / Scheduler - Castledawson

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Construction Planner & Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. Shifts are held over Monday to Friday. No weekend working. Permanent position. This role will be based at the company's Castledawson office. This role also offers growth opportunities. Salary Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Be the initial point of contact for tenants for urgent, routine and adaption works Scheduling customer appointments and creating events Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability Raising survey events on new COTs, Adaptions and Response jobs Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators Monitoring of required completion dates, ensuring they are meet, or extension requested were required Dealing with queries and complaint resolution Maintaining standards and processes to reach KPI targets. The Ideal Person IT literate, proficient in Microsoft Office Previous experience of scheduling/ logistics Experience in customer service and customer excellence Preferred Experience operating within a face paced construction industry with a focus toward housing maintenance A Degree / HND in a related discipline For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. VANRATH and specifically Sean were an incredible help in finding me my new position. Within a day or two of uploading my CV to the platform, Sean was already on the phone looking to get to know me and my interests and motivations better. This consideration was then carried through to their job searches and reflected in the opportunities they then offered to me. I felt that he understood what it was I wanted from my career and cared enough to guide me with respect to that, even if it meant not necessarily jumping at the first opportunity that arose. This was hugely appreciated by me as I was keen to make the right decision and was so grateful to have a patient, supportive and informed advisor on my side. Vanrath Recruitment were superb in their service. I found the team's assistance highly engaging on both a professional and personal level. I was always kept up to date with the latest progress on my application and felt very well looked after with my genuine career interests taken care of. Robbie Lemon was personable and professional in helping me secure a temporary role that suited my outlook and making the transition into the UK financial world a good one based on my experience from abroad. Skills: Planner Scheduler admin administrator customer service Benefits: Fantastic Benefits Package