Planner Support and Marketing Assistant

Contract: Fixed Term, 12 months (with potential for extension or permanent opportunity)
Location: Office based, 5 days a week in Hitchin Town Centre
Office Hours: 9:00am to 5:00pm

About the Business:

My client is a leading organisation specialising in providing comprehensive support and solutions for planning permission enquiries and applications. They assist clients in navigating the often complex and challenging process of obtaining planning permission, as well as supporting those who wish to object to a proposal.

Purpose: An interesting opportunity is coming available for a dedicated 'Technical Support and Marketing Assistant' to join our client's busy, professional team. This role involves a blend of technical 'back-office' support for planning consultants by monitoring of documents related to land registry, local plans, public reactions, and local authority communications. This support is crucial in helping the planners efficiently assist customers. Additionally, the role requires you to be an integral part of the wider team, participating in a diverse range of administrative support, team meetings and marketing activities.

Your work will be collaborative, interesting, sociable and creative.

Exact experience is not essential as you will get to learn so much here on the job, however if you have some prior experience in a planning or property related industry, and some events and marketing experience, this will be a huge advantage.

During your time in the role, you will get to:

• Administer planning applications and appeals
• Liaise with clients (Landowners, Developers and Homeowners) and local authorities by conversation and written correspondence
• Monitor applications and assist in drafting planning/appeal notice letters
• Conduct planning history and constraints searches
• Lead on Non-Material Amendment (minor changes to existing planning permissions) and Condition Discharge applications (with consultant support)
• Monitor local plans
• Attend design team meetings, record, and produce minutes
• Provide day-to-day support for planning consultants
• Maintain job files and the Encyclopedia

And support with Marketing tasks such as:

• Organise events, manage invitees, source locations, and provide hospitality
• Coordinate with consultants to produce and edit social media content
• Format and post content
• Organise the networking calendar and support consultants in attending events
• Identify local marketing and networking opportunities
• Prepare award applications

About you! Essentially, you will have:

• Ability to multi-task and prioritise
• Strong organisational and time management skills
• Flexible and responsive to changing circumstances
• High-level of computer skills, especially in Word
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• A supportive attitude towards team collaboration
• A professional and friendly telephone manner
• Ability to be trusted to work unsupervised (once trained)
• A strong understanding of client confidentiality
• High level of personal integrity

And it would be desirable if you have also:

• Exposure to planning
• Experience with event coordination
• Experience with company social media
• Proficiency in Excel

Benefits of working here:

• Staff pension scheme (3% employer, 5% employee contribution)
• Company performance and attendance-based bonus
• 23 days annual leave plus bank holidays, with potential additional days between Christmas and New Year
• Annual leave increases with length of service (up to 25 days)
• Free on-site parking
• Working in a dog-friendly office
• Modern open-plan offices with kitchen and break-out spaces in a convenient town centre location
• Supportive and friendly environment

If you are a motivated individual with a passion for both technical support and marketing, we would love to hear from you. Apply now to join our client's dynamic team and contribute to their success!

Applications will be reviewed early April. Shortlisted candidates will be contacted by Tate to discuss the role, your skills and circumstances so we can support your application. This post is expected to start late May 2025.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.