Planner

Planner
Location: Cheam
Salary: Starting salary is GBP27,271.40
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
� Effectively planning engineers work
� Take ownership of your engineers' daily workload
� Inbound calls from the engineers on the dedicated Engineer Line
� Monitor engineers are ready for work and dispatch unallocated works
� Check previous day has no outstanding works
� Ensure all works are planned and completed within the contracts SLA
� Managing the Action Lists that Planners are responsible for
� Scheduling appointments with customers
� Proactively work towards the reduction of incoming complaints
� In the event of absence, manage and monitor any changes to works scheduled
� Keeping customers informed and updated
� Support all team members in all tasks
� Ensure all daily tasks are completed
Requirements of the Planner:
� Excellent communication skills, both written and verbal on all levels
� Ability and willingness to step up to cover next level tasks
� Proactive approach
� Innovative whilst working within agreed structure
� Flexible and ability to adapt to change
� Committed to delivering exceptional service delivery both internal and external
� Maintain an efficient, professional and team focussed attitude at all times
� Trustworthy and able to promote a confidential environment
� Customer focussed
� Ability to work within and follow company and client's policies and procedures
� Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!