Plants / Horticulture Manager

We are searching for an Horticulture Manager for a longstanding client of ours. 

Their Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.

Responsibilities 

• Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer focused environment


• Providing expert advice and guidance in relation to plant care, maintenance and core gardening products


• Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience


• Working closely with our central support teams, maintaining excellent communication to improve our business


• Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare


• As a member of the senior management team, you will also have duty manager responsibilities including key holder duties

Who they are looking for

• You'll bring horticultural expertise with experience of retail management


• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working


• Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment


• Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements


• Positively managing change, you'll lead the team through each season with care and motivation to deliver the best


• Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.