Plumbing Department Manager

Plumbing Department Manager

This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in April 2025. They are looking for a Plumbing Department Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.

Requirements:

• Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends.


• Knowledge of plumbing materials and trends


• Experience handling trade quotes is essential


• Good interpersonal skills, confident and able to engage with customers.


• The ability to prioritise responsibilities under pressure and be self-motivated.


• Excellent sales and marketing skills


• Ability to manage people and delegate effectively.

Benefits:

• Annual salary £35-40k, depending on experience


• Pension Scheme


• Group Life Assurance


• Staff Discount


• Bonus structures


• Discounts on top brands, online stores, events, and attractions


• Cycle to Work Scheme


• Employee Assistance Programme


• Long Service Awards


• 20 Days Annual Leave plus Bank Holidays


• Birthday Day Off

Responsibilities:

• Running the day-to-day operations on a busy plumbing counter.


• Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.


• Drive the team to enhance sales.


• Delegate effectively and manage the rest of the team.


• Ensure all deliveries are processed quickly and efficiently.


• Assist in placing orders and ensuring stock availability.


• Liaise with other departments to ensure overall efficiency and increased customer satisfaction.


• Maintain an organised and visually appealing plumbing department.