Pontypool Markets and High Street Officer

Do you have a passion for revitalising local markets and supporting small businesses?
Service Care Solutions are seeking a dynamic and motivated Markets & High Street Officer to manage the day-to-day operations for our client in South Wales. This is an exciting opportunity to play a key role in improving occupancy levels, enhancing customer experience, and increasing footfall through events and marketing initiatives.
Key Responsibilities:

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• Manage the daily opening, closing, and security of the market, including alarm settings.
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• Supervise and coordinate rotas for a team of two market staff.
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• Oversee cleanliness, waste management, and maintenance of the market premises.
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• Monitor and manage stallholder licenses and tenancy agreements.
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• Handle stall lettings, applications, and communication with traders.
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• Organise events and promotional activities to drive market footfall.
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• Act as the first point of contact for trader queries and complaints.
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• Ensure compliance with health and safety regulations and best operational practices.
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• Maintain accurate records, including stallholder details and meter readings.
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• Monitor energy usage to ensure efficiency.
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• Engage with local businesses and support economic growth initiatives.
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What We are Looking For: Essential:

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• Experience in a customer-focused, business-supportive environment.
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• Strong organisational and communication skills.
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• Ability to work independently and manage competing priorities.
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• Proficiency in Microsoft Office, particularly Excel.
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• First Aid and Lifting & Handling certification (or willingness to train).
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• Willingness to work weekends and occasional out-of-hours.
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• Full UK driving license.
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Desirable:

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• Experience in event planning and marketing.
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• Previous supervisory experience in a retail or market environment.
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• Welsh language proficiency.
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Why Join our Client?

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• Be a key player in the revitalisation of Pontypool’s markets and high street economy.
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• Work in a dynamic, community-focused environment.
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• Opportunities for professional development and training.
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• Competitive salary and benefits package.
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If you are proactive, community-minded, and ready to make a tangible impact on Pontypool’s economic landscape, we want to hear from you!
How to Apply Submit your CV detailing your suitability for the role to ##### or call Prakash today on 01772 208967.