Prevention and Assessment Support Officer

Prevention and Assessment Support Officer
Initial 3 to 6 month ongoing contract�
�20.00 per hour Umbrella (Office Based)
Role Purpose

• To provide an effective and professional, resident orientated service to households experiencing housing difficulties.
• To triage residents approaching the council for help with housing, both face to face an over the telephone, to determine whether the resident is homeless or at risk of homelessness.
• Booking appointments for the Prevention & Assessment Officer and gathering initial information.
• To provide initial housing advice to residents and details of homelessness prevention, suitable housing options in the private and public sectors.
• To provide effective operational and administrative support within the Prevention & Assessment Team.� This will include calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating resident records on case management systems.

Requirements
- Must have recent experience working in na council or housing associaition�
- Previous experience working in housing advice / homelessness prevention�
- Must be available to attend interview in person or online�
Submission deadline: 16 Jan 2025
If you are interested in this position AND meet the requirements, APPLY NO