Product Analyst

Product Analyst - Smart DataJob purpose:Joining an established business development team within the data division your primary role will be supporting the Smart Data Product Development Manager with the operation & definition and delivery of enhancements to ElectraLink’s GoSmart product. You’ll work collaboratively and become an expert in a growing business so you can ensure project deliverables will add maximum value and contribute to our business strategy.Responsibilities:Working closely with the New Product Development Manager you will be responsible forManaging and overseeing the day to day operation of our Smart Data Products.Working closely with our internal technical team as well as our external partners to ensure that we are meeting our customers needs.Supporting projects and business initiatives by understanding problems/gaps and driving out the business requirements for Smart Data products that need to be delivered.Adding value for your stakeholders by identifying opportunities for improvement.Creating artefacts as required (such as Business Model Canvas, Investment Appraisals, Agile user stories) but we’ll also expect you to continuously think about our ways of working and to suggest improvements to enhance our project deliveries.You’ll take the lead on core Business Analysis tasks/activities such as stakeholder interviews, business process modelling, requirements elicitation, definition, and management of the requirements catalogue.We may also ask you to support with business readiness activities as needed, such as updating existing documentation.You’ll need to build strong relationships within the business as well as with Product Owners, Project Managers, Solution Architects, Testers, Business Sponsors and Subject Matter Experts.What you need to be successful in this role:Must haves:Strong technical experience working in service / product operations.Experience working as a Business Analyst within an Agile software development framework.Working with 3rd party providers to achieve desired outcomesExperience in using PostmanProficient in the use of JIRAAble to clearly document processes to suit business and technical audiencesAbility to work flexibly when reasonably required.Desirable skills:Strong Industry Data experience (Gas and Electricity)Experience working with Smart Metering data or DCC AdapterExperience collaborating with Solution Architects to ensure solutions devised meet the needs of the businessSupport the Project Managers as required by feeding into project and business readiness plansA strong working knowledge of Business Analysis techniquesKey characteristics:A strong communicator with excellent written and verbal communication skillsAn analytical mindset and able to understand complex problems and get to the root cause of issues or business needs and able to manage conflicts when they ariseMulti-task and is comfortable working on several projects at the same timeWork on your own initiative, prioritise workload accordingly and provide regular updates on activities to the New Product Development ManagerWillingness to learn and develop yourself and confident to work outside of your comfort zoneWhat's in it for you:· 💻 Hybrid/ Flexible working including a 4 day week!· 🩺 Private healthcare you and for family which includes pre-existing conditions· ❤ Employee Assistance Programme and Mental Health Cover· 💷 Company bonus and annual pay reviews· 📚 Annual training budget and quarterly reviews to support your professional development· 🚗 Electric vehicle salary sacrifice scheme· 🏋️ 50% off Fitness First· 💃 Monthly social events organised by our Social Committee Why we work for ElectraLink· 🤝🏻 Open lines of communication throughout the business- your voice matters!· 🙌🏻 Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work!· 🌍 Innovative and open to new ideas to support our net-zero status· 📈 Exciting, innovative and fast moving company which is growing·· 👏 High challenge, High support environmentWhy we work for ElectraLink🤝🏻 Open lines of communication throughout the business- your voice matters!🙌🏻 Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work!🌍 Innovative and open to new ideas to support our net-zero status📈 Exciting, fast moving company which is growing🐱‍🏍 High challenge, High support environment – it’s ok to make mistakesElectraLink is a growing company that loves technology and operates at the heart of the UK energy market by managing a central network for energy market participants to communicate, providing empowering insight into the challenges and opportunities facing the industry.We have remote working capabilities that allow for a healthy work-life balance. Our benefits package includes private healthcare, enhanced pension contributions, extensive career development, training and more. We maintain an open communication from top to bottom and have lots of opportunities to hear ideas and make things work better.If this sounds like the role for you, we would love for you to get in touch. Please use the ‘Apply Now’ button below. Please attach your CV and any other documents you feel might strengthen your application.