Product Support Specialist

Product Support Engineer

Salary £35k - £39k

Location: Surrey

nGeniums partner a specialist manufacturer of Analytical instruments are in an exciting period of growth and are looking to expand their engineering team in the south of the UK. This a varied engineering position suited to someone with experience with chromatography, Mass spec or Spectroscopy equipment, looking to build upon their science background and become a well trained field engineer with excellent customer service skills.

In this role, you will:

• Install, service, maintain, repair and upgrade complicated analytical instruments in high-tech labs across the world.
• Support customers and identify opportunities to build relationships and increase sales.
• Produce key documentation and write up quotations.

A suitable candidate for this product support position would have:

• Science background as a lab technician or analytical chemist working with Analytical instrumentation.
• Hands on experience troubleshooting and using chromatography/Mass spec and spectroscopy equipment.
• Field Service Experience (Desirable)
• Good customer service and problem skills.
• Strong educational background within science and engineering.
• Full UK driving licence and right to work.
• Ability to travel. 

If this product support engineer opportunity is of interest or for any Scientific engineering recruitment, please contact Nathan Read.