Production and Quality Engineer

Production Quality Engineer Location: Job type: Permanent. Full time.
Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.

We believe that engineering is not just about technology, manufacturing and innovation. We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.

The company’s Head Office is at Westlakes Science and Technology Park in West Cumbria, with systems integration, assembly & testing facilities in Egremont, Cumbria and design offices in Preston, Lancashire. This is augmented by a network of staff working across the UK, creating a dynamic and highly skilled team.

We are currently searching for an experienced Quality Engineer to join our production department. You will ensure that products or services meet certain required quality standards, supervise the production process to guarantee that all our products meet quality expectations.

You will be responsible for investigating issues identified from warranty claims and/or customer in use quality issues, taking ownership of any issues identified, providing a rapid response, determining root cause and then liaise with internal stakeholders, component and part suppliers to discuss engineering changes and improvements.

You'll be responsible for engaging suppliers and the on-site production teams, working closely to resolve quality concern issues, effectively communicating with the relevant teams at all levels.

Following on from the supplier discussions, you will also be responsible for managing resolution of the quality issue, robust problem resolution actions and closure of the issue using problem-solving methodologies.

The successful candidate must also be comfortable in customer facing situations and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network.

Governance structures will ensure the Quality Engineer has the delegated authority to successfully deliver project outcomes.

Continual improvement of the Quality Management System in the context of ensuring key production processes, procedures and documentation are in place to comply with national, industry and customer specific standards.
Handling various enquiries in relation to production quality related matters from internal and external stakeholders and support customer and supplier visits as necessary.
Represent the production quality department at internal and off-site meetings as required, may include supplier audits.
Lead problem solving and continuous improvement activity within the production setting.
To work closely with all other departments to ensure cohesion and synergy between teams to achieve quality product to the customer on time

Proven experience of working in a quality environment.
Solid understanding of Quality Management Systems.
Proficient in the use of quality core tools around APQP
Qualified to degree standard in an engineering or related engineering discipline.
You will have a resilient approach and go the extra mile to improve standards and performance.
Have the willingness and enthusiasm to embrace change, look at new ways of working and support continuous improvement initiatives and projects.
Have good IT Skills and be proficient in all Microsoft Applications.
Competitive salary
Flexible working
Training and development
Cycle-to-work scheme
Company bonus scheme
Birthday leave
Organised social events
To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.

To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.

At Delkia we are driven by our purpose to protect lives and critical assets.

Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Candidates must be eligible to live and work in the UK and satisfy requirements for national security vetting clearance as appropriate.