Project Manager Europe Transformation

Project Manager, Europe TransformationUp to £720.50 Umbrella, P/dChester/London, Hybrid 2 days per week Contract till the end of Jan 2025Role Summary: This role is to support the execution of a business transformation programme across the Europe region. All Global Businesses and Global Functions are actively involved in the wider programme and in particular the Global Businesses are the key stakeholders for Compliance as per HSBC’s three lines of defence model.Europe Risk & Compliance (R&C) has established its own transformation programme (“the programme”) and governance framework, sponsored by the Europe Chief Compliance Officer and Chief Risk Officer and managed by the Chief of Staff (CoS) Office. The projects are highly sensitive and some subject to non-disclosure agreements but they all share the common objective of executing a transformation at country and regional level that will ultimately enable the R&C function to provide the required 2nd Line of Defence services to Global Businesses in their capacity as the 1st Line of Defence.In particular the role will be supporting the migration of activities across Europe to GSC (Global Service Centres) primarily in Poland and India. Role Responsibilities: Content heavy role – You must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.Stakeholder complexity – You will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no Global Transformation supervision. Multi-disciplinary – You need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology - system, data, infrastructure, etc). Often Business Analysts will work across multiple projects at the same timeYou will be required to work on one or more projects with a high level of complexity and scope.Skills / Experience: Excellent understanding of HSBC Transformation Frameworks, methodologies and best practice techniquesOutstanding understanding of HSBC Group structures, processes and objectivesStrong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholdersVery strong knowledge of the external environment – regulatory, political, competitors etc.Understanding of the delivery organisations within HSBC – global mindset, understanding of delivery partners etcData Visa experience is IdealCost MigrationAgile/ Quicksprint project experience Business analysis, requirements gathering and design techniquesProven track record as an outstanding analyst, consultant and/or project managerOverall financial services industry knowledge with specific functional expertiseExperience of organizational transformation including HR processes Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projectsStrong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).Effective communication, inter-personal and negotiating skillsSound judgmental skills to identify and resolve problemsProven ability to work across regions whilst maintaining a global perspectiveProven ability to work with senior stakeholders and business sponsorsLean Six Sigma Green Belt (desirable)Degree in Business Information Systems or a related field (desirable)Degree in business administration / management / economics, engineering and science (desirable)Knowledge of financial forecasting and analysis (desirable)If you are interested, please do not hesitate to apply, either apply direct or reach out at ##### note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding