Project Manager

Job title: Project ManagerWe're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves managing projects for a broad range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of all these technologies.Responsibilities:Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget.Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams.Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date.Problem Solving: Knowing how to deal with setbacks, issues & challenges and communicate a path forward to those involved.Building Trust: Make project recommendations, not be afraid to challenge if you see a better way.Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts.Leading Project Meetings: Host project kick-offs & workshops bringing everyone involved together whether that be in person or over Teams.Documentation: Build project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.Supporting Transitioning: Making the sure the Service Desk knows how to support the customer as part of transitioning.Skills:Strong relationship management skills.Great communication skills.Intermediate Excel skills.Excellent analytical skills.A high level of organisational and planning skills.A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.Excellent oral and written communication skills.A passion for service improvement.Experience:Minimum of 5 years’ experience as a Project Manager in an IT Service Provider business.Prince 2 qualified or any other recognised project / programme management qualification.Minimum 5 years consecutive UK address (SC clearance required). The package:💸 Competitive salary (£55-65K subject to experience)💸 Performance related bonus🏖️ 25 days holiday increasing with length of service + bank holidays💼 Enhanced pension🌴 Enhanced family friendly leave and pay✔️ Income Protection🩺 Private medical🛡️ Life AssuranceLocation:Hybrid - West Midlands. 1 days per week in the office.