Property Compliance Team Leader

We have an exciting new opportunity for a Property Compliance Team Leader to join our team based in Bristol . You will join us on a full time, permanent or fixed term basis, working 37 hours per week . In return, you will receive a salary of £39,459 per annum.
About our Property Compliance Team Leader role:
To support the Property Compliance Manager and significantly contribute to the delivery of property related safety servicing programmes ensuring that customers are safe, and that Brighter Places meets and exceeds our landlord statutory requirements whilst utilising data analysis to improve service delivery.
We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.
Key Responsibilities as our Property Compliance Team Leader:
Ensure we act in accordance with our policies and procedures in all aspects of compliance.
Oversee the monitoring, analysis and reporting of compliance performance.
Oversee data analysis including reconciliations and inspections with the goal of, informing conclusions, and supporting decision-making in streamlining functionality.
Ensure policies, procedures and practices comply with the relevant legislation.
Liaise and monitor contractors to ensure excellent standards of customer service are maintained.
Resolve access issues with customers and ensure appointments for colleagues and contractors to visit customers' homes where appropriate are made and legal process are initiated in a timely manner for court injunctions as required.
About our Property Compliance Team Leader:
Understanding and knowledge of relevant compliance and health and safety legislation and the application of appropriate policies and procedures to support compliance.
Experience of working at senior level, leading and managing a team.
Knowledge and understanding of legislation, policy and regulatory frameworks applicable to landlord statutory compliance.
Excellent customer service skills.
Excellent IT skill, especially Microsoft Office suites and the ability to learn in house IT systems
Detailed analytical abilities in data analysis & environments
Highly motivated, enthusiastic and dedicated.
High standards of integrity, fairness and professionalism and ability to build trust and respect throughout the organisation.
Valid driving license.
About Us:
We are a friendly team of over 100 people and are committed to being a great place to work
We are a ‘Best Companies Very Good to Work For' winner in 2023
We offer 30 days of annual leave + bank holidays + one day volunteering annually + the ability to buy up to five extra days each year
We offer a £700 flexi-benefit that can be used towards breaks away, treatments, counselling, fitness activities insurance and many more options
6.16% pension contribution + life insurance
Company sick pay of up to 14 weeks full pay + 14 weeks half pay
Interest free employee loans up to £#####
Development opportunities via the Brighter Places university
Paid professional memberships and subscriptions
Plus a whole host of other benefits including; free immunisations, eye tests, discounted bus fares, independent financial advice, an employee assistance programme, fresh fruit in the offices and more
Closing date: 29th August#####4
If you feel you have the skills and experience as our Property Compliance Team Leader, then please click apply today!
We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community.

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