Dove and Hawk are pleased to be working with this leading Lettings & Management company based in the city of London. They are looking for a Property Manager to join their brilliant team.
Responsibilities
- Follow up and respond to all customer queries in a timely manner
- Build and foster relationships with tenants, landlords and suppliers
- Minimise void periods by monitoring expiring tenancies and negotiate rental renewals in line with market trends
- Constantly monitor and curtail any rental arrears
- Producing and updating AST agreements for renewals
- Organise check-out inventory inspections
- Booking and performing property inspections, producing comprehensive landlord reports
- Understanding rental statements and identifying discrepancies
- Logging deposits with the DPS scheme, negotiating deposit deductions and processing via the platform
- Organise repair quotes and works as necessary, including new build defect issues
- Use management software system in line with business operating requirements
- Encourage positive online company reviews, particularly Google Reviews
Requirements
- Minimum 12 months comparable experience
- Customer service is paramount
- Accuracy and attention to detail
- Be organised, able to prioritise, manage time efficiently and work to deadlines
- Relationship management with key-stakeholders
- Influencing and negotiation skills
- Ability to work both autonomously and collaborate with the team
- Enthusiastic, positive nature
- Apply outside-the-square approaches to daily problem solving
Monday to Friday 9am - 6pm
Salary of £28,500
Commision to be earned also.
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