Property Relationship Manager

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. The salary ranges from £22,500 - £24,000.
What the job involves for a Property Relationship Manager: -
Key member of the Maintenance team, driving delivery of all maintenance instructions.
Strong communicator with great attention to detail.
Provide frontline support to our clients, tenants and third party contractors.
Manage and deliver on day-to-day maintenance requests across the full region portfolio.
Understand and deliver maintenance projects in line with client requests, whilst guiding on legislation and repairing standards.
Managing and responding to day-to-day email and telephone requests from Landlords, Tenants and Contractors.
Ensure all maintenance requests are logged and noted accurately, utilizing internal software platforms.
Take responsibility for any urgent and/or outstanding maintenance tickets and ensure they are seen to a timely conclusion.