Property Rental Assistant

Position: Property Rental Assistant

Location: Malvern

Type: Full Time

Salary: Negotiable dependent on experience

�

Our client Crystalight Ltd. is a dynamic and reputable property management company dedicated to providing high-quality rental services. They are committed to ensuring their tenants enjoy a seamless rental experience and that the landlord receives exceptional attention to detail across their portfolio. They are seeking a motivated and organised Rental Assistant to join their team and contribute to their mission.

Role Overview

As a property Rental Assistant, you will play a crucial role in the administration of their lettings processes. You will assist with organising rent increases, managing new tenancies, re-marketing void properties, and coordinating and completing property inspections. Your attention to detail and ability to manage multiple tasks will be essential in ensuring their operations run smoothly.

Key Responsibilities

• Administer the lettings process, ensuring all documentation and procedures are completed accurately and efficiently.


• Assist with organising rent increases and communicating changes to tenants.


• Support the management of new tenancies, including preparing tenancy agreements and coordinating move-in procedures.


• Re-market void properties to minimise vacancy periods, including instructing local letting agents to find suitable tenants for void properties.


• Organise and complete property inspections, documenting findings and coordinating any necessary maintenance or repairs.


• Maintain accurate records and update internal systems to reflect changes in tenancy and property status.


• Provide excellent customer service to tenants and the landlord, addressing inquiries and resolving issues promptly.


• Collaborate with the property management team to ensure a cohesive and efficient workflow.

Qualifications and Skills

• Previous experience in a property management or rental administration role is preferred.


• Strong organisational skills with the ability to manage multiple tasks simultaneously.


• Excellent communication and interpersonal skills.


• Attention to detail and a high level of accuracy in all work.


• Proficiency in using property management software preferred and Microsoft Office Suite.


• Ability to work independently and as part of a team.


• A proactive approach to problem-solving and a commitment to providing exceptional customer service.

Benefits:

• Competitive salary and benefits package.


• Opportunities for professional development and career progression.


• A supportive and collaborative work environment.


• The chance to be part of a growing and innovative company.

How to Apply

If you are interested in this exciting opportunity, please send your CV and a cover letter detailing your relevant experience and why you are a suitable candidate for this role.

They are an equal opportunity employer. They encourage applications from candidates of all backgrounds and experiences.

Join their team and help them provide outstanding rental services.