Job Title: Pub & Restaurant Manager
Location: Near Buntingford, Brent Pelham, Hertfordshire
Salary: Competitive, based on experience
Type: Full-time
About Us:
The Black Horse, Brent Pelham is a well-established, vibrant establishment known for its exceptional food, warm hospitality, and relaxed atmosphere. We pride ourselves on offering a diverse menu, a wide selection of drinks, and a welcoming environment for all our guests. As we continue to grow, we are seeking a dynamic and experienced Pub & Restaurant Manager to lead our dedicated team and ensure our high standards are maintained.
Responsibilities:
- Oversee the daily operations of the pub and restaurant, ensuring smooth and efficient service.
- Lead, train, and motivate a team of staff, fostering a positive and productive work environment.
- Manage staff schedules, ensuring adequate coverage during peak times.
- Maintain high standards of food quality, presentation, and hygiene.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor and manage stock levels, ordering supplies as necessary.
- Implement and oversee health and safety regulations, ensuring compliance with all relevant legislation.
- Develop and execute marketing and promotional strategies to attract new customers and retain existing ones.
- Manage budgets, control costs, and optimize profitability.
- Coordinate with the kitchen team to ensure a seamless service experience for guests.
Requirements:
- Proven experience in a managerial role within the hospitality industry, preferably in a pub or restaurant setting.
- Strong leadership and interpersonal skills.
- Excellent organisational and multitasking abilities.
- A keen eye for detail and a commitment to quality.
- Ability to work under pressure in a fast-paced environment.
- Knowledge of health and safety regulations and licensing laws.
- Strong financial acumen and experience with budgeting and cost control.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer service.
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development.
- Staff discounts on food and drinks.
- A supportive and friendly work environment.
- Regular training and development programs.
Desirable:
Experience using the following systems such as Plan Day, Tabology, Guestplan.
Essential:
- 3-4 yrs minimum in a role of Bar management / FOH management
- Hold a Personal licence or working towards
How to Apply:
If you are a motivated and experienced individual with a passion for hospitality, we would love to hear from you. Please call Lee on (phone number removed) or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role�
The Black Horse, Brent Pelham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.