Pub & Restaurant Manager

Job Title: Pub & Restaurant Manager

Location: Near Buntingford, Brent Pelham, Hertfordshire

Salary: Competitive, based on experience

Type: Full-time

About Us:

The Black Horse, Brent Pelham is a well-established, vibrant establishment known for its exceptional food, warm hospitality, and relaxed atmosphere. We pride ourselves on offering a diverse menu, a wide selection of drinks, and a welcoming environment for all our guests. As we continue to grow, we are seeking a dynamic and experienced Pub & Restaurant Manager to lead our dedicated team and ensure our high standards are maintained.

Responsibilities:

• Oversee the daily operations of the pub and restaurant, ensuring smooth and efficient service.


• Lead, train, and motivate a team of staff, fostering a positive and productive work environment.


• Manage staff schedules, ensuring adequate coverage during peak times.


• Maintain high standards of food quality, presentation, and hygiene.


• Handle customer inquiries, complaints, and feedback in a professional manner.


• Monitor and manage stock levels, ordering supplies as necessary.


• Implement and oversee health and safety regulations, ensuring compliance with all relevant legislation.


• Develop and execute marketing and promotional strategies to attract new customers and retain existing ones.


• Manage budgets, control costs, and optimize profitability.


• Coordinate with the kitchen team to ensure a seamless service experience for guests.

Requirements:

• Proven experience in a managerial role within the hospitality industry, preferably in a pub or restaurant setting.


• Strong leadership and interpersonal skills.


• Excellent organisational and multitasking abilities.


• A keen eye for detail and a commitment to quality.


• Ability to work under pressure in a fast-paced environment.


• Knowledge of health and safety regulations and licensing laws.


• Strong financial acumen and experience with budgeting and cost control.


• Flexibility to work evenings, weekends, and holidays as required.


• Passion for delivering outstanding customer service.

Benefits:

• Competitive salary and performance-based bonuses.


• Opportunities for career growth and development.


• Staff discounts on food and drinks.


• A supportive and friendly work environment.


• Regular training and development programs.

Desirable:

Experience using the following systems such as Plan Day, Tabology, Guestplan.

Essential:

• 3-4 yrs minimum in a role of Bar management / FOH management


• Hold a Personal licence or working towards

How to Apply:

If you are a motivated and experienced individual with a passion for hospitality, we would love to hear from you. Please call Lee on (phone number removed) or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role�

The Black Horse, Brent Pelham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.