Qualified Social Worker -First Response

We are looking to recruit a Qualified Social Worker - Adults First Response Team with the Social Care industry in Haringey.

Responsibilities include:

• To deal with telephone, written, emailed enquiries and respond appropriately to
• customer enquiries, complaints, requests for information and service requests.
• To assist customers in their understanding and completion of relevant documents
• forms, applications and registrations, over the telephone, including where
• appropriate addressing their special needs (disability, translation, interpretation
• requirements etc)
• It is envisaged that staff within First Response will also be able to initiate the
• following:
• Refer to other agencies
• Order equipment for clients (following training)
• Amend referrals
• Screen referrals to gather further information
• To process referrals and apply agreed eligibility criteria. This will involve collecting
• extra information form the referrer, service user or carer where appropriate.
• To accurately record detailed referrals, specifying clients needs.
• To work within agreed procedures, particularly those in relation to alleged
• safeguarding adults.
• To provide information and advice to members of the public from diverse
• backgrounds, requiring care across a range of client groups Older People, Physical
• Disability and Occupational Therapy.
• To liaise with other departmental and non-departmental services and partner
• agencies as required.
• To sign post members of the public to access other services where appropriate.
• To ensure that the Duty Manager is kept fully up to date with operational issues.
• To support the service/ duty team
• To deal with emails, letters and other aspects of First Response's routine.

Experience preferred:

• Post qualifying experience of working within a Qualified Social Worker - Adults First Response Team.

The Team:

• Well-structured organised team, growing their social worker staffing levels.

Minimum Requirements:

• SWE Registration
• 1 year post qualifying experience within UK Social Care industry
• Enhanced DBS/CRB (we can obtain for you)
• Eligibility to work in the UK

Benefits of working with Ackerman Pierce:

• Your own personal consultant
• Access to a variety of Social Care jobs Nationwide
• DBS and Compliance Service
• Quick and Easy Registration Process
• Access to CPD
• Guaranteed weekly payment

To discuss this Qualified Social Worker - Adults First Response Team position, or any similar vacancies we have available in Haringey, please contact Faye Whitehead on (phone number removed) or email