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Quality & Compliance Officer
Quality & Compliance Officer
Quality & Compliance Officer
Posted 2 months ago
- Waterlooville, Hampshire
- Any
- External
About The Role
We are looking for a Quality & Compliance Officer to join the quality and compliance department to provide administrative support. You will be responsible for supporting in the delivery of robust processes throughout the Cornerstone Healthcare group in order to provide assurance on quality internally and externally. You will be responsible for collecting, analysing and reporting data and working with the team to improve and monitor the quality of our service delivery.
This role includes travel to services from time to time based in Hampshire, Surrey, Bristol, and eventually Birmingham, in the coming 12-18 months.
What do you need? (Essential)
UK driving license and access to a vehicle
Previous experience working in the care sector
Experience in collecting data and presenting it as part of an audit
Knowledge of Data Protection / Confidentiality
Knowledge of Auditing & Analysis / Presentation
Good communication skills both verbal and written
To be flexible and adaptable at work in order to meet competing priorities
The ability to work as a team
Good organisational skills
Desirable Experience
NVQ Level 3 in Health & Social care or above
Understanding of service delivery
Understanding root cause analysis
Knowledge of Quality Improvement needs
What hours will you work?
Monday to Friday 09.00 to 17.00 (40 hours per week).
What are the main duties?
To support the Quality and Compliance Manager to ensure the audit programme throughout the company is followed.
Ensuring action plans are in place and delivered in a timely way.
To carry out audits in line with the company audit schedule and as directed by the Quality and Compliance Manager.
To build links with all departments across sites.
To liaise with Heads of Departments in the delivery of quality improvement initiatives and auditing.
To collect, analyse and report on data for service delivery
Undertake surveys, and research programmes as directed.
To support teams and systems to improve and monitor the quality of service delivery.
Benefits Package worth up to £5,000
Enhanced rate for overtime
Pension scheme
Enhanced DBS fully covered by us and automatically added to the update service
Specialist training, beyond the mandatory training requirements
Paid for e-learning training
Reward and recognition through vouchers and cash incentives for Christmas and long service
Refer a friend scheme – up to £1,000 (depending on role)
Paid for company events
Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out
Access to Blue Light card - over 13,000 discounts
Management Incentive Scheme
*subject to terms and conditions
About Us
Cornerstone Healthcare Group provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.
Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly.
We currently have 4 homes based in Waterlooville, Curdridge, Mytchett & Wincanton and are in the process of building a new service in Bristol due to open in early 2025.
We are looking for a Quality & Compliance Officer to join the quality and compliance department to provide administrative support. You will be responsible for supporting in the delivery of robust processes throughout the Cornerstone Healthcare group in order to provide assurance on quality internally and externally. You will be responsible for collecting, analysing and reporting data and working with the team to improve and monitor the quality of our service delivery.
This role includes travel to services from time to time based in Hampshire, Surrey, Bristol, and eventually Birmingham, in the coming 12-18 months.
What do you need? (Essential)
UK driving license and access to a vehicle
Previous experience working in the care sector
Experience in collecting data and presenting it as part of an audit
Knowledge of Data Protection / Confidentiality
Knowledge of Auditing & Analysis / Presentation
Good communication skills both verbal and written
To be flexible and adaptable at work in order to meet competing priorities
The ability to work as a team
Good organisational skills
Desirable Experience
NVQ Level 3 in Health & Social care or above
Understanding of service delivery
Understanding root cause analysis
Knowledge of Quality Improvement needs
What hours will you work?
Monday to Friday 09.00 to 17.00 (40 hours per week).
What are the main duties?
To support the Quality and Compliance Manager to ensure the audit programme throughout the company is followed.
Ensuring action plans are in place and delivered in a timely way.
To carry out audits in line with the company audit schedule and as directed by the Quality and Compliance Manager.
To build links with all departments across sites.
To liaise with Heads of Departments in the delivery of quality improvement initiatives and auditing.
To collect, analyse and report on data for service delivery
Undertake surveys, and research programmes as directed.
To support teams and systems to improve and monitor the quality of service delivery.
Benefits Package worth up to £5,000
Enhanced rate for overtime
Pension scheme
Enhanced DBS fully covered by us and automatically added to the update service
Specialist training, beyond the mandatory training requirements
Paid for e-learning training
Reward and recognition through vouchers and cash incentives for Christmas and long service
Refer a friend scheme – up to £1,000 (depending on role)
Paid for company events
Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out
Access to Blue Light card - over 13,000 discounts
Management Incentive Scheme
*subject to terms and conditions
About Us
Cornerstone Healthcare Group provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.
Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly.
We currently have 4 homes based in Waterlooville, Curdridge, Mytchett & Wincanton and are in the process of building a new service in Bristol due to open in early 2025.