Quality Systems Engineer

Would you like to join a world leader in their field in the personal care manufacturing space?

Are you a quality/QA professional within the FMCG industries?

Knowledge of working to GMP and managing QMS?

Then read on, this role could be for you...

The company

A global leader in wet wipe manufacturing across personal care, cosmetic, baby care and household portfolios. With UK sites based in North Wales and Wigan, they have a work force known to have excellent staff retention rates and long term service.

The role

Joining an immediate team of 5 and reporting into the Quality Director, you will be responsible for monitoring, operating, driving compliance to, and reporting on, the effectiveness of the company Quality Management System (QMS)

• Maintenance and control of all quality system documentation


• Generation of Group level documentation such as Procedures and Work instructions.


• Generation of appropriate and accurate complaint responses within defined timeframes


• Collation of customer opinions and feedback using a multichannel approach – social media, online product reviews etc.


• Generation of quality data with basic level of analysis to provide the business with a basis from which to create improvement programs.


• Maintain customer portal systems and customer specification databases.


• Work with Harford data to support complaint responses and highlight trends and areas for improvement. 


• CAPA logging, progress reporting and verification checks


• Manage QMS change control and participate in Product Specification Change control.


• Carry out Internal Audits of the QMS

The qualifications and experience needed

• Previous experience within QA and quality management systems


• Experience from an FMCG manufacturing background


• Working knowledge of GMP, BRC and ISO standards


• Experience of root cause analysis and devising suitable CAPA plans.


• Auditing experience in an FMCG environment

The terms and benefits

• Salary – between £30k - £35K per annum (Dependent on experience)


• Hours of work: 9-5 Monday – Friday (with some flexibility)


• Location – based at Flint with occasional travel to Wigan site


• Bonus (not guaranteed)


• Pension –Employee 5% Company 5% (this increases to 7% in 4th year of employment and 9% in the 5th)


• Holidays – First year 23 days, second year 24 days fifth year 25 days (plus bank holidays)


• Life Assurance - cover equal to x1 basic annual pay. After 5 years this will increase to three times annual salary.


• Comprehensive Health & Wellbeing support, including an App encouraging physical activity & Mindfulness in return for vouchers which can be exchanged at a number of large retailers