Quality Team Leader

Our client a well established Manufacturing Organisation with sites across the UK are seeking a Quality Team Leader to join their business based in Brierley on a Permanent basis.

Industry: Steel

Contract Type: Permanent

Salary: Up to �35,000 per annum , depending on experience

Working Hours: 40 pw Mon to Fri 8am - 4.30pm (30 minute unpaid daily break)

We are currently seeking a motivated and experienced Quality Team leader with Health and Safety experience to join our client's team in the steel industry. Our client is committed to providing a safe and healthy working environment for their employees and ensuring compliance with quality and environmental standards.

The role will be Quality & H&S. The person will be expected to run and maintain Both ISO 9001, (phone number removed). Be able to carry out route cause analysis and respond to both Internal and external N.C.R s. Carryout continues improvement plans, While making sure we are compliant to all relevant regulations. Supervise Customer and internal audits. Maintaining all relevant paperwork, ready for submission.

Compliance Maintaining records, training matrix, accident investigations.

Mission

Manage the day to day routine and emerging work through the Quality team using established processes and procedures to perform checks and support the improvement of the company's product quality to the highest Environmental, Health and Safety standards.

Working closely with group for standardisation in the depot responsibility.

Accountabilities

Investigate customer complaints

• Attain from the contracts team what the context of the complaint is
• Request quality deviation evidence from customers for analysis against expected quality standards
• Analyse production records against customer complaints
• Conduct Symptoms Causes Remedies Actions investigation (SCRA) where deviations have occurred

Coordinate with key stakeholders to resolve customer complaints

• Communicate full traceability and recommendations to contracts team at outcome of investigation
• Visit customers to conduct on site investigation when appropriate
• Conduct and/or support the implementation of health & safety and learning interventions with production and/or contracts team when appropriate

Maintain compliance records

• Record investigation data within appropriate databases
• Gather traceability documentation for electronic storage
• Coordinate the distribution and calibration of measuring equipment
• Retain and store calibration certification
• Coordinate quality checks and third party testing of material

Lead, direct, evaluate and develop a team of functional professionals or other professionals to ensure that the plant meets its established targets and standards

• Conduct interviews for internal and external candidates
• Complete induction, on boarding and probationary reviews in a timely manner
• Evaluate individuals' performance and set objectives for the future
• Conduct Performance reviews within timescales
• Manage poor performance
• Manage attendance and timekeeping
• Conduct Investigations, Disciplinary and Grievance procedures in line with company policy
• Ensure HR and Payroll are provided with data and documentation as and when required
• Seek advice from HR, Occupational Health or other support agencies e.g. ACAS, EEF

Miscellaneous or ad hoc business requirements

• Manage specific projects or undertake specific project activity as determined by the business or line manager
• Travel to specific locations in order to undertake role requirements as required
• Represent your function or business at meetings or events as required
• Undertake any reasonable request in order to support the needs of the business

Technical Competencies

ARMA, Word, Outlook, PDIS, Therefore, Powerpoing, CRM

Please apply now with your CV and a cover letter highlighting your relevant experience and qualifications.

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