Receptionist & Facilities Assistant

Are you a proactive and highly organised professional with a passion for delivering exceptional customer experiences? We are seeking a Receptionist & Facilities Assistant to oversee the smooth running of a modern, high-quality commercial property in the heart of Altrincham.
This role is a perfect blend of front-of-house responsibilities and facilities management, making it ideal for someone who enjoys variety and thrives in a fast-paced environment.
Key Responsibilities

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• Be the welcoming face of the building, ensuring all tenants, contractors, and visitors receive a first-class experience.
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• Oversee daily, monthly, and quarterly site inspections, ensuring building compliance and managing contractors effectively.
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• Maintain property records, ensure safe working practices, review RAMS and fire safety plans, and manage evacuations.
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• Keep logbooks updated, report faults or incidents, and communicate changes or updates to tenants.
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• Participate in tendering and reviewing contracts while identifying opportunities to enhance services.
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• Review and set building operation procedures, always looking for ways to improve the overall experience.
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What We’re Looking For

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• Previous experience in a facilities management, reception, or building management role.
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• Excellent customer service and interpersonal skills.
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• A professional and approachable demeanour, with the ability to handle tenant or visitor concerns confidently.
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• Strong organisational and administrative abilities, with a keen eye for detail.
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• Knowledge of health and safety requirements.
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If you’re someone who prides themselves on their professionalism and ability to go the extra mile for tenants and visitors, we’d love to hear from you!
Location: Altrincham, Greater Manchester
Salary: c£27,000 per annum
Hours: Monday to Friday, working hours between 8 am & 6 pm (early/late start available)