Receptionist

Hirestaff's partner has an exciting opportunity for a Reservations & Events Coordinator to their highly successful team. Your main responsibility as the Reservations & Events Coordinator will oversee the daily operation of the reservations department and handle all incoming reservation enquiries, as well as a small number of events.
Key Skills

• Previous experience in a premium operation as a Reservations or Events Coordinator, preferably in a country house hotel with a spa


• Previous experience using a hotel PMS system (desirable)


• Strong working knowledge of all the Front Office operations


• Excellent customer service skills and communication


• The ability to work well under pressure and in a busy environment


• Exceptional attention to detail and organisation
  
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Duties

• Taking Reservations calls and replying to email enquiries


• Handling and converting of event enquiries


• Build and maintain strong working relationships with colleagues, agents and guests ensuring an inspirational service is delivered at all times


• Maintain and deliver consistent company agreed standards