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Receptionist

Posted 3 days ago

  • London, Greater London
  • Any
  • External
Office Administrator/Reception
Contract – 1Month PAYE
London
Reporting directly to the Head of Operations, the Officer Administrator/ Receptionist is responsible for the provision of all office administration and receptionist duties, facilitating the smooth running of the office, ensuring that all administration processes and systems work efficiently and effectively.
Working hours are 9am -5pm, Monday to Friday. The role must be performed from the office 5 days per week.
Key Responsibilities include:
Support the Office and Facilities manager to ensure smooth operations
Relevant records are up to date, with an effective records management process, including archiving, storage and retrieval of data.
Maintaining accurate records of all inventories, equipment, and assets.
Manage all incoming and outgoing post for the Bank. Sorting and distributing mail to departments
Coordinating appointments and meetings. Serving as the primary point of contact for all facility-related issues in the absence of the office manager.
Helping the office manager in the planning and management of local office projects, moves and reconfigurations
Answering all incoming phone calls
Booking of travel, transfers and accommodation as required in the absence of office manager.
Liaison with Board Members administration staff overboard meeting arrangement in the absence of the office manager
Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level
First point of contact for visitors to UK offices. Manages the front desk of the bank. Greets visitors and record all incoming customers/ suppliers.
Fielding and directing of calls, post and other communications.
Handling queries and complaints on the front desk. Providing information and resolving issues
Vendor management and engagement ensuring the supplier relationship is managed and maintained.
Undertake project administration effectively to ensure timely completion of projects within budget, achievement of objectives and cost efficiencies.
To support the Head of Operations with projects, such as data analysis and information gathering.
Work closely with various departments, understanding their needs and ensuring facilities services align with organisational objectives.
Issuing and distribution of relevant group information to all staff
Managing the housekeeping and retrieval of all archived boxes from the data centre
Fire warden and emergency evacuation, First Aid, and Health & Safety duties as required under the relevant occupational health and safety legislations.
Experience required for this role:
Office and administration processes
Procurement management and vendor relationship management
Engagement with suppliers
Banking experience, particularly in a UK-based foreign owned Institution
Stakeholder management and engagement with senior and board level
Prioritisation and multi-tasking skills