Recovery Worker (Homelessness)

We are Hestia. We make a difference. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Dame Gertrude Young House (DGYH) is an accommodation-based service comprising of 23 units for men who have severe and enduring mental health needs, and who are also owed a homelessness duty by the local authority. With an emphasis on supporting the transition for service users, the service has a strong focus on empowering people on their journey towards independence and recovery.

The service enables people to develop the life skills required to maintain their independence in the community thus preventing the otherwise unnecessary use of more institutional forms of care and hospital admissions and move on to less supported ‘step down' accommodation, before eventually moving on to live independently in the community. The service operates 24 hours a day, 365 days a year, 7 days a week by onsite recovery workers and double sleep-in cover. Full housing management and supported facilities are provided.

A day in this role looks like….

As a Recovery Worker at Hestia, you will play a crucial role in our Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Empower a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager.


• To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.


• Empower service users to engage effectively in their liaisons with professionals within the community such as community mental health teams, social work teams, housing providers, health professionals, Job Centre Plus etc.


• Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.


• Work flexibly as part of a team to ensure service coverage and that contractual obligations are met.


• Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.


• Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.


• Assist the Service Manager to manage health and safety, repairs and maintenance of the premises


• Provide support to the Service Manager to manage voids across the service.


• Ensure referrals, assessments and service reviews are effective and timely.


• Empower service users to develop independent living skills as part of a planned move on process.


• Assist the Service Manager to plan, negotiate and manage budgets and to make best use of property, equipment
  and information technology

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Experience of working with people who have people who have experienced mental health and or dual diagnosis issues in a paid or voluntary role.


• Being optimistic about the possibility of change and the clients' capacity to change.


• The ability to work within a structured, busy and sometimes pressured environment.


• Willingness to work unsociable hours. Early, late, overnight and weekend duties as part of a team rota required.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.