Recruitment, Learning and Development Administrator

Role title: Recruitment, Learning and Development Administrator 

Location: Chester – Hybrid

Salary: £23,000 

 

An opportunity to join an expanding and progressive company in a fast-paced and varied environment. Benefits include free parking, pension scheme, performance reviews, discretionary bonus. You will be within a modern, open-plan office with a collaborative and supportive working environment.

 

Objectives of the role:

• Playing a crucial role as the first point of contact for potential clients, ensuring all enquiries are responded to promptly and efficiently in line with company processes.

• The position also involves planning and prioritizing the recruitment and training needs of Senior Team members internally, as well as writing and promotional material. 

• Additionally, the administrator may participate in face-to-face interviews with potential clients. 

• Moreover, within this role there will be responsibility in coordinating all training attendance. 

Key Responsibilities: 

• Serve as the first point of contact for enquiries and support, including handling telephone enquiries from potential clients. 

• Assist Executives with administrative tasks and marketing activities according to company branding, including managing training courses and e-learning. 

• Conduct telephone screenings for potential clients and determine appropriate next steps. 

• Process application forms and conduct credit checks. 

• Ensure all administrative tasks comply with company procedures. 

• Ordering marketing material.

• Updating the company website with vacancy details. 

• Communicate with the company database for potential clients. 

• Plan and execute e-shot campaigns through digital platforms. 

• Prepare materials and support with regional events, occasionally attending these events. 

• Participate in industry recruitment initiatives and company-led initiatives as required. 

• Support in promoting opportunities across the business using various tools, including e-shots. 

• Monitor social media platforms (Facebook, LinkedIn, Instagram, and Twitter), promoting opportunities and events, and responding to messages. 

• Professionally represent the company at regional events when necessary. 

Skills and Experience:

• Strong communicator with excellent written and verbal skills, a professional telephone manner, and outstanding customer service abilities. 

• To be capable of working under pressure, meeting deadlines, due to the fast-paced nature of the role (essential) 

• Capable of working independently and as part of a team. 

• Excellent organisational skills, with the ability to manage time effectively, prioritise tasks, and maintain high attention to detail. 

• Proficient in IT, including Microsoft Office Suite (Word, Excel), with additional knowledge in MailChimp, WordPress, and social media platforms being advantageous. 

• Demonstrates versatility and flexibility in approach and working methods. 

• Ability to prioritise and balance the various needs of the business effectively. 

Working Arrangements: This position is Head Office based hybrid, whereby attendance in the office on Mondays and Tuesdays, and the flexibility to work remotely from home for the remainder of the week