Regional Leader, UK Consulting

MVP, Regional Leader UK&I Consulting

The Region Lead will manage and govern Consulting business within the UK&I Region to ensure we deliver on client, knowledge and people objectives while growing and scaling business as well as:

• Drive Regional P&L to consistent double-digit growth fueled by top-line growth

• Lead strategic programs to implement best practices

• Support growth and retention of strategic clients in the region

Major Responsibilities/ Accountabilities

Business Building:

• Oversee and manage P&L for UK&I Region within Gartner Consulting.

• Drive double digit revenue and bookings growth in the region

• Support in development and retention of large client accounts

• Optimize margin through efficient and effective delivery and cost management

• Establish Gartner brand awareness and G2M strategy for local market

Client Leadership:

• Play an active and visible leadership role in acquiring and growing client acquisition and retention focused on large enterprises and repeat business

• Partner and build strong relationships with counterparts in other Gartner business units to enhance collaboration with Consulting to deliver maximum value and bring “the best of Gartner” to our clients

• Demonstrate the Consulting value proposition to key external (clients) and internal stakeholders (other business units) that Gartner Consulting is a “must-have” and natural extension of Gartner research

People Leadership:

• Lead by creating and maintaining a high-performance culture by embodying a no limits mindset and being able to implement best practices

• Develop, deploy, and optimize local delivery associates

• Create an unrivaled environment for associates to grow and develop their careers; invest in professional development and long-term learning

• Maintain a healthy talent pyramid within respective Region in alignment with our operating model with a continuous focus on ensuring a strong pipeline of entry level consultants with defined and diverse career paths

Thought Leadership:

• Ensure that respective Region is contributing to the development, deployment and maintenance of distinctive knowledge and expertise to solve client issues

• Create and maintain a culture of bottoms up knowledge management across Region

• Collaborate with Sales & Marketing, Staffing, Finance and HR to consistently improve the performance of the region

Impact of Role: Expected Results

• Double Digit growth, Margin improvements

• Build future leaders

• Build sustainable relationships to improve internal and external presence

Relationships: Internal/External

• External – Manage relationships with CEOs/CIOs at key clients

• Internal – Cultivate relationships at senior level across Gartner business units

Professional Experience

• 15+ years of experience in Consulting in the UK (ideally some with a Tier 1 Consultancy); 10+ years in business development / lead generation role

• Leadership experience - Experience leading a labor-based professional services organization or practice within a consulting firm or a senior leadership role in an IT organisations

• Track record of execution and measurable results - A track-record of implementing and operationalizing a successful, multi-country growth strategy while also delivering on short-term financial goals and longer-term operational improvements in a people-intensive business

• Technology acumen - Fluency in technology-related topics is helpful, but deep IT expertise is not required

• Talent development - Reputation for building world-class teams, attracting, and developing highly successful and motivated leaders in prior leadership roles

• MBA highly preferred

Additional Leadership Traits

• A powerful intellect and independent, but highly collaborative, nature to fit into the culture of Gartner’s high-performance culture

• A natural interest in information services and technology

• The analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations

• A high degree of personal maturity and confidence

• An unquestioned reputation for integrity and the highest ethics

• Ability to navigate, lead, and thrive through ambiguity

• Ability to work as a committee with senior leadership to drive collaboration

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