Remote Chat Support Representative

About the job

Job Title: Remote Chat Support Representative

Salary: £11 - £14 per hour

Do you enjoy helping people and providing instant solutions? Apply4U’s clients are hiring Chat Support Representatives to assist customers via live chat. If you’re tech-savvy and have excellent communication skills, this is the perfect remote opportunity for you!

Key Responsibilities:

• Respond to customer inquiries through live chat platforms promptly and professionally
• Resolve basic technical or account issues with step-by-step guidance
• Escalate complex queries to the appropriate departments
• Maintain detailed chat records for tracking customer interactions
• Assist in improving the FAQs and support knowledge base

What You’ll Love:

• Flexible remote work hours to fit your schedule
• Competitive hourly pay and potential for bonuses
• Join a friendly and collaborative remote team
• Gain valuable experience in customer relations

What You Bring:

• Prior experience in customer service or live chat support is a plus
• Strong written communication skills
• Ability to multitask and handle multiple conversations at once
• A proactive approach to problem-solving

Apply now to be the first point of contact for happy customers worldwide!