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Repair Technician

Posted 5 days ago

  • Balderton, Nottinghamshire
  • Any
  • External
  • Expires In 3 months
Repair Technician Currys : 4 on 4 off Days
Client: Currys
Pay rate: from £13.58/hr
We are currently recruiting for Repair Technicians (TVs or Laptop technicians) for Curry's Warehouse based in Long Hollow Way, Coddington, Newark NG24 2NH
You will be working at one of the leading repair centres in Europe while repairing high end customer products for the largest high street retailer in the country and one of the biggest brands in the world, you will be a confident colleague
You will be providing a high quality service to our Currys customers standards.
As a Repair Technician you will be covering a range of products and you will be expected to be passionate about the role, work to strict guidelines, hit KPI's set by Currys, have a proactive attitude, work well within a team and be able to flex your workflow as needed.
Details:
Salary: Currently £13.58/hr Days, overtime paid from £20.37/hr after 6 weeks
Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in
Immediate starts
Temp to Perm Career Opportunities
Duration: ONGOING
This is a full time role and no part time shifts are available
Role of a Repair Technician :
Be able to work in a fast-paced dynamic target driven environment.
To adhere to targets and a predetermined quality standard to all repairs.
Responding to individual customer's needs and requirements.
Keep up to date with regular training and standards.
Ascertain the warranty status of a product to eliminate damaged products.
Understand repair timeframes and cut off for each different model.
Repair to manufacturer guidelines.
Be adaptable and able to work on a range of products.
Ensure positive and proactive communication with the customer to meet their needs.
Required Skills & Experience: What knowledge, skills and ability are needed for this role?
The ability to work well on an individual level as well as part of a team.
Meeting set KPI's to ensure the best standards and productivity.
To deliver a world class customer service through customer repairs
Minimise Turn-Around Time, PPJ and Repeats, to ensure a fast and reliable service to customers.
Working within a team to improve Dixons Carphone NPS.
Maximise repair efficiency to control repair costs.
Qualifications needed: What technical/professional qualifications are needed for this role?
Excellent awareness of Health and Safety, 5S and Electrical Safety
GCSE English and Maths or equivalent / higher qualification
To show an interest in self-study and different brands
Great communication Skills to be able to communicate with the team and customers.
History of repair and competence
iOS knowledge
Desirable:
To be ACMT/ACIT accredited (Training provided)
Knowledge of repair on variety of products
Impeccable knowledge of diagnosis and disassembly
Benefits of working with us as a Repair Technician:
Subsidised Canteen
Temp to Perm opportunities after 12 weeks
Weekly Pay
Ongoing Work
Free Parking
30 Holidays per year (Bank Holidays included)
Weekly Pay, every Friday
Pension Scheme
Employed Status
Mortgage references
Various Job and Talent benefits
If you are interested in the above Repair Technician role please click apply

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