Repairs Scheduler
Posted 5 days ago
- Blackpool, Lancashire
- Any
- External
- Expires In 3 months
Repairs Scheduler
SalaryCirca £25,000
LocationBlackpool
This is aPermanent,Full Time
*Please note this role is known as Planning Officer at Great Places*
35 hour week, Monday Friday
Start at 26 days annual leave plus bank holidays, increasing up to 30 days
What youll be doing
Are you ready to make a real impact? In this role, youll be at the heart of our repairs team, making sure every job is planned and scheduled to keep things running smoothly for our customers. As the key link between our call centre, on-site operatives, and contractors, youll ensure repairs are completed on time and to a high standard.
Your focus will be on getting things right the first time. Youll allocate jobs, plan schedules, and make sure operatives are in the right place at the right time. By staying organised and ahead of the game, youll help us deliver more repairs, faster and making a positive impact on customer experiences.
But its not just about keeping the day-to-day running. Youll also use data to spot patterns and find ways to improve how we work. Whether its reducing travel time, organising materials more efficiently, or finding smarter ways to handle workloads, your actions will help us work better and achieve more.
What youll need
Experience in a similar role is desirable
Proficiency in using a variety of systems
Excellent understanding of providing first class customer service
Strong ability to multi task and ability to juggle conflicting priorities
Flexible and adaptable approach to deal with changing requirements
Excellent organisational skills and manage a busy workload
First class communication skills
Ability to work independently and as part of a team
Demonstrate initiative and liaise proactively with internal and external customers
Team rota 07.30am to 6pm - please note this role is based in the office full time
What we need from you
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
Respecting professional boundaries and conducting yourself and a professional manner at all times.
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
To be professional and work with integrity, inclusivity and respect for diversity
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they dont fill 100% of the job requirements, so if you are unsure that your qualifications and skills are what we are looking for in this role, let us decide. We still want to hear from you and would welcome an application that tells us all about your experiences, achievements and what value you can add to the team.
TPBN1_UKTJ
SalaryCirca £25,000
LocationBlackpool
This is aPermanent,Full Time
*Please note this role is known as Planning Officer at Great Places*
35 hour week, Monday Friday
Start at 26 days annual leave plus bank holidays, increasing up to 30 days
What youll be doing
Are you ready to make a real impact? In this role, youll be at the heart of our repairs team, making sure every job is planned and scheduled to keep things running smoothly for our customers. As the key link between our call centre, on-site operatives, and contractors, youll ensure repairs are completed on time and to a high standard.
Your focus will be on getting things right the first time. Youll allocate jobs, plan schedules, and make sure operatives are in the right place at the right time. By staying organised and ahead of the game, youll help us deliver more repairs, faster and making a positive impact on customer experiences.
But its not just about keeping the day-to-day running. Youll also use data to spot patterns and find ways to improve how we work. Whether its reducing travel time, organising materials more efficiently, or finding smarter ways to handle workloads, your actions will help us work better and achieve more.
What youll need
Experience in a similar role is desirable
Proficiency in using a variety of systems
Excellent understanding of providing first class customer service
Strong ability to multi task and ability to juggle conflicting priorities
Flexible and adaptable approach to deal with changing requirements
Excellent organisational skills and manage a busy workload
First class communication skills
Ability to work independently and as part of a team
Demonstrate initiative and liaise proactively with internal and external customers
Team rota 07.30am to 6pm - please note this role is based in the office full time
What we need from you
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
Respecting professional boundaries and conducting yourself and a professional manner at all times.
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
To be professional and work with integrity, inclusivity and respect for diversity
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they dont fill 100% of the job requirements, so if you are unsure that your qualifications and skills are what we are looking for in this role, let us decide. We still want to hear from you and would welcome an application that tells us all about your experiences, achievements and what value you can add to the team.
TPBN1_UKTJ