Resident Liaison Officer

Resident Liaison Officer – Peterborough – 6 Month Fixed Term

Approach Personnel are working in partnership with a successful and growing housing contractor that are currently recruiting for an experienced Resident Liaison Officer to join their growing business in Peterborough. This is a fixed term contract for a 6 month position.
The Resident Liaison Officer will be assisting tenants on refurbishment aspects including new and improved windows and doors, external wall insulations, cavity wall insulations, flat roof insulations, loft Insulations, internal wall insulations, ventilation, solar PV and air source heat pump

Responsibilities:

• Deliver a excellent customer experience driving high levels of satisfaction
• Working within a wider delivery team
• Working together with Senior Resident Liaison Officer

Requirements: 

• Pro-active and engaging individual 
• Exceptional communication skills
• Administration skills
• Microsoft Office skills
• Customer service experience 
• Experience of CRM systems preferred, but not required

Salary

• £32,000 pro rata
• £5000 pro rata Car Allowance

This vacancy is being advertised on behalf of Approach Personnel Ltd that is operating as an employment business. We recruit temporary to permanent labour surrounding the UK. If this job isn't suited to your specifications, please contact the number (phone number removed) to leave your details, we will then contact you when a job arises which best suits your skills