Resident Liaison Officer

Exciting opportunity for a RLO to work with a Property Services company�

• Up to �35k + car allowance or vehicle


• Driving licence is essential


• Kitchen & Bathrooms experience!

The Role:�

We are looking for an RLO to work with a Property Services company. You must be compassionate and have experiecne within a background in Property Services, either external works or Kitchen and Bathrooms.�

Responsibilities:

• Serve as the primary point of contact between residents and the construction/property services team.


• Communicate project details, timelines, and updates to residents, ensuring they are well-informed and comfortable.


• Address and resolve resident concerns and complaints promptly and professionally.


• Coordinate access to properties for inspections, repairs, and construction activities.


• Assist in organising and conducting resident meetings, forums, and events.


• Maintain accurate records of resident interactions, feedback, and resolutions.


• Support the project team in ensuring minimal disruption to residents during construction and maintenance activities.

Requirements:

• Proven experience as a Resident Liaison Officer or similar role in the construction/property services industry.


• Excellent communication and interpersonal skills.


• Strong problem-solving abilities and a customer-focused attitude.


• Ability to manage multiple tasks and prioritize effectively.


• Familiarity with property maintenance, construction processes, and relevant regulations.


• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

• Competitive salary


• Car allowance or vehicle�


• Opportunities for professional development