Restaurant Manager

My client is a great retail brand who boats over 60 UK stores. They are looking for a Restaurant Manager for their store to help make a difference to their customer experience. This role does not involve evening work, due to store opening times.

Their Restaurant Managers play an essential role in delivering an exceptional customer experience across their Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets. 

Responsibilities:

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation


• Lead an engaged team, focused on delivering a great customer experience and making it work for our customer


• Ensure strict compliance with health and safety regulations at all times


• Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers


• Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas


• Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business


• Work as part of the overall Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues

The person they are looking for:

• You’ll bring a passion for hospitality with proven experience of restaurant management


• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working


• A proven ability to manage stock controls and strict adherence to health & safety regulations 


• Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment


• Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements


• Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best


• Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. 

What they offer:

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required 


• Treat yourself with generous uncapped discount across our stores with 50% off in their restaurants, 25% off in their stores and 10% off in our food halls 


• Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice


• Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform


• Access to internal Academy – continue your development with our eLearning platform and development programmes