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Retail Store manager (LUXURY)

Posted 5 days ago

Job DescriptionOur client is a globally luxury food and beverage company that is growing in the UK and working with corporate and retail customers across various locations. They operate in high foot fall locations and look to offer an experience to their customers within the store, they are seeking an experienced Retail Store Manager to take on a crucial role in London (Covent Garden Area)The Retail Store Manager, who will ideally have some experience within F&B (Food and Beverage) will mainly be responsible for the sales and retail operations management duties of the store, which includes people management and boutique operational management. The overall responsibilities of this sought-after position are outlined as follows:Monitoring actual sales and motivating the team to achieve sales targetsWork to strict Brand guidelines on quality of presentation and operationEnhance staff customer service and selling techniquesPreparing various analysis on the sales figures and forecast, market environment and competitor’s information for management reviewResponsible for staffing Rota within Store and F&B elementOverseeing day-to-day operations of the store and solving unresolved operational issuesMonitoring the implementation of retail operations manual, enforcing the company policies and guidelinesMonitoring and maintaining highest standard of housekeeping on and off the sales floor at all times and in compliance with company’s guidelinesMonitoring sales team performance and coaching the store team for identifying sales opportunity, managing customer services and operations standard proactivelyIdentifying and developing high potential staff to build future talent pool for the CompanyMotivating, driving, informing, and actively coordinating retail teams to build team spirit and positive working environmentQualifications:8+ years of relevant working experience with at least 5 years at managerial level in a luxury goods or high-end retailerTarget-oriented and client focusedStrategic thinking, well-organized and able to work well under pressureCapability to drive for results and deliver excellenceStrong leadership and management skillsSelf-motivated, proactive, and passionate about the luxury industryExcellent command of spoken written English with strong communication and interpersonal skills