Retail Store Manager

We are currently recruiting for a full-time Optical Store Manager role in our new London stores.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell.We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!Key Responsibilities:Drive sales in store through best in class customer service, demonstrating commercial acumen and providing inspiring leadership to your teamNurture and develop a culture of beautiful service through leading by example, observation and in-moment coachingRun an efficient business by minimising stock loss, keeping displays up to date and the store environment looking immaculateEnsure our retail standards are maintained throughout all areas of the store at all timesAdopt an upside-down management approach with coaching at the forefrontDevelop a high performing team driven by strong cultural valuesBring out the best in our store teams through 121s, coaching, frequent reviews, and role modellingBe the voice of the customer and advocate customer needs/issues cross-departmentallyHelp maintain a high standard of work according to the QA system and British StandardsMaintain good working relationships with all other staff, both within the store and in the wider organisationAssist in the recruitment, on-boarding, training and development of employeesEssential Skills & Experience:Relevant experience as an Optical Store ManagerFluent English speaker with exceptional verbal, written and general communication skillsComfortable in a digital environmentKey Benefits:Opportunity to join a fast-growing and ambitious startupWork with a friendly team of highly motivated individualsExceptional scope for progression and developmentAn environment where you are listened to and can actually have an impactSpacious and modern stores, with excellent staff facilitiesRegular company socials and eventsFree spectacles and sunglasses for you, and discounts for family and friends22-day Holiday + Bank HolidaysCompetitive salary depending upon experienceFurther Information:Type of contract: Full timeLocation: London, United KingdomWorking Hours: 40 hours per week