Safeguarding Quality Assurance Coordinator - Remote

Manpower is recruiting a Safeguarding Quality Assurance Coordinator on behalf of our client.
Job Title: Safeguarding Quality Assurance Coordinator
Location: Remote
Contract Type: Permanent
Hours of Work: Full-Time, 40 hours per week (Mon - Fri, 8:30am - 5pm)
Salary: �31,128.00 - �37,000.00 per annum

About the Role:
We are looking for a dedicated and organised individual to join our Safeguarding team as a Safeguarding Quality Assurance Coordinator. This is a full-time, remote role where you will be a key player in supporting the safeguarding process and ensuring a high standard of quality assurance in our safeguarding activities.

You will work closely with the Safeguarding Quality Assurance Assessor and Regional Designated Safeguarding Leads (DSLs), serving as the first point of contact for safeguarding referrals. You will ensure all safeguarding referrals are triaged within specified timeframes, maintain accurate records, and ensure the timely reporting of safeguarding data.

Key Responsibilities:

Safeguarding Support:

• Act as the first point of contact (FPOC) for all safeguarding referrals, both internally and externally.

• Log all incoming information and actions taken.

• Ensure referrals are triaged in line with timeframes (urgent referrals within 4 hours, safeguarding concerns within 24 hours, other referrals within 48 hours).

• Consult with DSL and Safeguarding Quality Assurance Assessors when needed.

• Assist in recording and documenting meetings related to safeguarding matters.

• Forward referrals to the appropriate individual for follow-up action.

• Assist with tracking High Profile Notifications (HPNs) and ensure appropriate case signposting.

Collaboration & Teamwork:

• Work closely with the Safeguarding team, including your line manager, and collaborate with other team members.

• Support colleagues and provide on-the-job training where needed.

• Provide cover for other staff as required and assist with other safeguarding-related duties as needed.

Communication & Record Keeping:

• Keep up to date with all written and verbal communications (emails, messages, calls).

• Maintain accurate and up-to-date records in line with company policies and procedures.

Professional Development:

• Monitor your own work levels, progress, and development in the role.

• Complete all required learning and development programmes.

• Pursue learning opportunities outlined in your Personal Development Plan.

Data Security & Confidentiality:

• Ensure that any personal data handled is kept securely and not disclosed to any unauthorised third parties.

Additional Responsibilities:

• Perform other duties within the scope of the role, including supporting local company projects as needed.

About You:

To be successful in this role, you will need:

• Strong administrative and organisational skills.

• The ability to work efficiently under pressure and meet time-sensitive deadlines.

• A collaborative approach to working with colleagues and safeguarding professionals.

• A commitment to safeguarding and confidentiality.

• A good understanding of relevant safeguarding legislation and policies (desirable, but not essential).

Benefits

• 25 days annual leave plus national bank holidays
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
• Life Cover (2 x basic salary)
• 6-month probation period
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required as part of job role
• Referral Scheme

How to Apply

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

*Successful applicants will require Counter Terrorism Clearance (CTC)*

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

If you're passionate about safeguarding and want to make a real impact in a supportive team environment, we'd love to hear from you!