Sales Administrator

Job Title: Sales AdministratorSalary: up to £28,000 per annum dependent upon experienceLocation: Saffron Walden, EssexAn opportunity has become available to join an approved Part 145 MRO as a Sales Administrator at their site just outside of Saffron Walden, Essex. The company specialises in developing new repairs for aircraft components via Part 21J design and has a full range of C- ratings as well as a CAA BCAR approved aerospace welding workshop. They provide component repairs to a wide range of aircraft operators including Boeing, Airbus, Embraer, ATR and Bombardier. The company offers solutions on reliability problems, reducing delays, lowering operator and FHA providers stock holding requirements, associated administration and costs.The purpose of the role is to regularly liaise with their Airline Partners to manage, track and progress the maintenance and repair of their airline components from arrival at the facility to their safe return. You will be responsible for regularly reviewing works progress on the workshop floor, working closely with the Engineers, Workshop Manager, Planning, Logistics and Quality to ensure service and delivery doesn’t fall behind and deadlines are met.You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world.This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no hybrid working available with this role.Main Responsibilities:Regular liaison with Aviation Partners to manage, track and progress the maintenance and repair of airline componentsFlag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlinesAccurately input information into the inhouse database systems (Aerotrack)Identify and implement processes to improve quality of service and productivityHandle any customer service issues and complete general administrative dutiesRespond to Customer questions.Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)Answering incoming/external phone callsEnsuring all Company documents are up to date on the website.Benefits:Annual Profit Share Scheme21 days holiday plus bank holidaysCompany PensionHealth & Wellbeing ProgrammeEmployee Assistance ProgrammeTraining provided (nationally recognised) and career development opportunitiesCompany Uniform provided and all necessary PPEOnsite, free parkingOnsite canteenAbout You:A Level or equivalentIdeally experience in the aero engineering sectorKnowledge of planning, monitoring and managing workloads to achieve production targetsProficient in relevant software applicationProficient in Microsoft Office SuiteTeamworkCommunication skillsPlanning and OrganisingPerformance management.Problem analysis and problem solving.Communication skillAbout Aeropeople:Whether you’re looking for your next job or searching out the next superstar to join your team…Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses.During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period.For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs