Sales Administrator

Sales Administrator

A private residential house builder have an immediate requirement for a Sales Administrator to join their Sales department based in Sale, Cheshire.

About the Sales Administrator role:

Supporting the Sales Manager by administering the customer care and sales information system and provide all other administration services for the sales department and staff.

Duties and responsibilities will include:

• Provide secretarial assistance to Sales Manager producing letters, memos, reports, spreadsheets, filing; and general administration for the sales department
• Record/input sales releases, reservations, cancellations, exchanges, hand-overs and legal completions onto the CRM, along with full customer details/choices and produce/post relevant letters and statements.
• Produce and maintain plot files
• Produce/amend standard forms for use on site and in the office to assist the sales team. Ensure that all documentation is up to date
• Liaise with company solicitors regarding exchanges and completion and update the CRM and the Sales Manager accordingly
• Take telephone enquiries from prospective customers regarding both forthcoming and existing sites, updating Contact Builder database for future use with mailshots
• Input customer enquiries into the marketing system and produce mail shots as required
• Liaise with Sales Consultants and ensure they receive relevant copies of letters, price lists, memo's, reports and standard forms as required
• Update Company website with all changes and ensure all information is correct on a regular basis
• Complete customer handover files and arrange for them to be taken to site pre legal completion
• Take telephone calls from customers following legal completion and deal with enquiries regarding snagging in accordance with Company policy
• Ensure meter readings are passed onto utility companies in accordance with Company policy.

Sales Administrator skills and experience required:

• Previous experience in property Sales
• Professional attitude and approach to work
• Ability to plan, prioritise and organise own workload
• Excellent communication skills, written and oral
• Excellent administrative and IT skills (Excel, Word, Outlook)
• Ability to work effectively in a team and independently
• Ability to develop good working relationships
• Ability to multi task and manage your time effectively to meet strict deadlines
• Full driving licence

The company are offering a competitive basic salary and various additional company perks including:

• Flexible working hours (39 hours per week, core hours 9-3pm)
• 1 day working from home (Monday - Wednesday)
• 25 days annual leave (including Christmas shutdown)
• Pension scheme
• Free parking
• Mileage for site travel (or use of a company pool car)
• Free breakfast and lunches provided on site (chef available Wednesday-Friday)

How to apply

If you are interested in Sales Administrator role and would like to apply, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided.