Sales Administrator

Description

Location: Lisburn

Are you a proactive and customer-focused professional looking for your next challenge? An exciting opportunity has arisen for a Sales Administrator to join a thriving organisation in Lisburn. This is a pivotal role for someone with strong customer service, account management, or sales support experience who thrives in fast-paced environments and is passionate about delivering exceptional service.

About the Role

In this role, you will be the primary point of contact for customers, ensuring a seamless order-to-delivery experience. You’ll build and nurture long-term relationships, address queries, and provide tailored solutions to meet customer needs. This is an ideal position for someone who enjoys balancing operational efficiency with strategic thinking.

Key responsibilities include:

• Managing customer enquiries and providing outstanding service.


• Processing orders accurately and ensuring timely delivery.


• Building strong customer relationships to drive satisfaction and retention.


• Identifying opportunities for upselling and cross-selling.


• Supporting sales teams to achieve and exceed account targets.


• Collaborating with internal teams to streamline processes and improve workflows.


• Maintaining accurate records using CRM and sales software such as Sage.

Requirements

What We’re Looking For

The successful candidate will demonstrate:

• Proven experience in customer service, account management, or sales support.


• Strong proficiency with CRM systems and tools like Sage or Salesforce.


• Excellent verbal and written communication skills.


• A hands-on approach, with the ability to problem-solve and think proactively.


• Ability to adapt to new technologies and contribute to process improvement.


• A team-player mentality with the confidence to work independently.

Desirable:

• Experience in distribution, logistics, or manufacturing industries.


• Customer service or sales-related qualifications.


• Familiarity with process automation tools.

This role offers an excellent opportunity to grow your career in a supportive and collaborative environment while contributing to the success of a dynamic team.

Benefits

Salary: £25,500 - £32,500 per annum

Company wide Bonus

Hours: Full-time, 8am- 4.30pm Monday- Friday