Sales Administrator

Job Opportunity - Sales Administrator
Are you an organised and detail-oriented professional with a knack for customer service? We're looking for a Sales Administrator to join our Client's team and play a vital role in ensuring smooth sales operations. If you have previous experience in an office environment and can handle multiple tasks in a fast-paced setting, this could be the perfect role for you.
Key Responsibilities:
· Process customer orders efficiently via email and phone, ensuring each order is handled accurately and in a timely manner.
· Offer general administrative support to the sales team, including reporting and assisting with various tasks as needed.
· Confirm order details and invoices to ensure all data is correct and compliant with company standards.
· Work with logistics partners to address delivery issues and ensure timely order fulfilment.
· Keep sales records, customer details, and order tracking systems up to date.
· Stay updated on new product releases, company promotions, and updates to share accurate information with customers.
· Work closely with internal teams, including procurement and warehouse, to streamline sales processes, such as monitoring stock availability and processing customer returns.
· Serve as the primary point of contact for customer queries, providing professional and prompt responses.
What We're Looking For:
· Excellent communication skills, both written and verbal, with a customer-first mindset.
· Strong organisational abilities, with the capacity to manage multiple tasks and priorities.
· Previous experience in a sales administration is highly desirable.
· Familiarity with Microsoft Office, including Excel and Outlook, and the ability to quickly learn new systems.
· Ability to work autonomously while also contributing to a collaborative team environment.
· Experience with OrderWise ERP software is a plus but not required.
· A proactive, detail-oriented approach to problem-solving.
Why work for our client?
· Be part of a supportive and dynamic team within a growing company.
· Contribute to a collaborative environment that focuses on excellent customer service and continuous improvement.
· Benefits Include:
o Employee discount
o On-site parking
Job Type: Full-time
Work Schedule: Monday to Friday
If you're passionate about delivering exceptional customer service, have the skills to thrive in a busy environment, or have Sales Admin experience, we want to hear from you. Apply now or contact Nathan Kew @ (phone number removed) or (url removed)

INDPB