Job Title: Sales Advisor
Location: Newcastle
Salary: £24,250 Per annum DOE
Job type: Full Time, permanent
We are AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for individuals looking to join us.
About the Role:
We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways.
Here is more of an insight into what you can expect day to day:
Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling.
Building rapport with your customers on the phone to maximise opportunities.
Engage customers in genuine, enjoyable conversations to understand their needs.
Through effective questioning, you will be able to understand customer needs to be...