Sales Advisor

Our client is looking for a proactive and dedicated Sales Advisor to join their busy and dynamic team. In this role, you will work closely with the team to maintain and develop depot sales, enhance customer relationships, and contribute to the overall success of the department.

Job Responsibilities:

Answer all incoming telephone calls (both internal and external), take ownership of calls, and provide solutions to customer queries
Achieve individual daily sales and profit targets through value-added selling, upselling, and identifying opportunities to maximise sales while enhancing customer relationships
Serve customers at the front counter and ensure they receive the correct parts and assistance
Carry out warehouse housekeeping tasks, including organising parts, checking off deliveries, and maintaining stock accuracy
Deliver parts and attachments to customers in an efficient and safe manner, ensuring that customer needs are met promptly.
Maintain correct van stock and ensure all parts taken from stock are invoiced before removal, keeping physical stock aligned with the system
Efficiently process customer orders received in person, by phone, post, or via sales staff
Suggest product alternatives and actively pursue add-on sales to maximise revenue. Proactively generate additional telephone sales, especially during quieter periods
Cultivate customer business across all product ranges, achieve individual and depot profit targets, and contribute to promoti...