Sales and Proposal Administrator

The successful Sales and Proposal Administrator will include ensuring timely and accurate sales orders and quotations while delivering exceptional customer service.

The role will involve:

• Efficient Communication: Manage incoming enquiries via the sales inbox and direct them to the appropriate team members.
• Quotation Preparation: Prepare standard quotations following guidance from the external sales or proposals team.
• Timely Follow-ups: Promptly follow up on quotations and other enquiries.
• CRM Management: Maintain customer record cards, including detailed customer notes in our CRM system (EFACS).
• Order Processing: Accurately enter and review sales orders within one working day.
• Customer Service Excellence: Respond to customer enquiries about lead times, pricing, sales documentation, and post-shipping and invoice queries within agreed timescales.

To be successful in this role of Sales and Proposal Administrator we would love to speak to anyone who has experience of:

• Demonstrable customer service and administration experience within an office-based environment
• Computer literate (intermediate or advanced)
• Experience and confidence working in a customer facing environment
• Commercially aware to be able to identify sales opportunities
• Able to demonstrate accuracy whilst remaining efficient
• Demonstrable prioritisation and time management scheduling skills

ACS are recruiting for a Sales and Proposal Administrator. If you feel that you have the skills and experience required in this advertisement to be a Sales and Proposal Administrator, please submit your CV including an outline of your experience as a Sales and Proposal Administrator It is always a good idea to include a covering letter outlining your experience as a Sales and Proposal Administrator with your application as this will enhance your chances of selection and improve your prospects of landing the Sales and Proposal Administrator role you desire.