Sales Consultant
Posted 5 days ago
- Clerkenwell, Greater London
- Any
- External
- Expires In 3 months
My client, a thriving Jewellers in London (Hatton Garden), is looking to recruit a Sales Consultant to help support the team.
Join them and be a part of their pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to their loyal customers.
How you'll contribute
Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience.
Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated.
Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery.
Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store. Qualifications, Skills & Experience
Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
Experience liaising with high-end clientele is advantageous
Confident telephone manner
Proactive team player
Problem solving: employ critical thinking to identify possible solutions
Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role
Have a keen interest in new software and the ability to learn new systems quickly
Excellent interpersonal skills, including exceptional listening, communication, and relationship-building abilities.
A passion for luxury products and an innate sense of style.
Strong attention to detail and a keen eye for aesthetics.
Ability to work in a fast-paced, dynamic environment while maintaining a high level of professionalism.
A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations. Benefits
Competitive salary
Commission
20 days holiday plus 8 days bank holiday pro rata
Private Healthcare
Access to 24hr Employee Assistance Programme
Company pension
Employee discount
Private medical insurance
Referral programme To apply, please email your CV along with details of your salary expectations and notice period
Join them and be a part of their pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to their loyal customers.
How you'll contribute
Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience.
Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated.
Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery.
Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store. Qualifications, Skills & Experience
Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
Experience liaising with high-end clientele is advantageous
Confident telephone manner
Proactive team player
Problem solving: employ critical thinking to identify possible solutions
Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role
Have a keen interest in new software and the ability to learn new systems quickly
Excellent interpersonal skills, including exceptional listening, communication, and relationship-building abilities.
A passion for luxury products and an innate sense of style.
Strong attention to detail and a keen eye for aesthetics.
Ability to work in a fast-paced, dynamic environment while maintaining a high level of professionalism.
A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations. Benefits
Competitive salary
Commission
20 days holiday plus 8 days bank holiday pro rata
Private Healthcare
Access to 24hr Employee Assistance Programme
Company pension
Employee discount
Private medical insurance
Referral programme To apply, please email your CV along with details of your salary expectations and notice period
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