Sales Coordinator

Sales Coordinator Vickerstock are delighted to be working with a leading client to recruit for a Sales Coordinator join their team in Antrim for a period of maternity (11 months) The Sales Coordinator will be responsible for delivering customer excellence from beginning to end providing a professional, approachable, customer service. Hours of work Monday to Friday - 830am -17.00pm The Sales Coordinator will be responsible for the following: Proactively pursue customer orders & agreed customer actions to ensure orders are produced as per customer requirements Ensure accurate and timely preparation of quotations Working closely with sales, daily production, and planning departments to ensure orders are fulfilled on time and in full Being the first point of contact with designated customers in relation to all issues Dealing with and responding to ad hoc and customer enquiries (telephone / email). Handling customer complaints. Operating and development of an ERP/sales order processing system (Processing/Checking order intake and order acknowledgements) Ensuring all administration is accurate, clear, concise and up to date to ensure accounts can be managed by relevant team members as and when required Providing backup support to extend the external sales team Supporting the delivery of departmental targets and KPIs through effective customer relationship management The Sales Coordinator should be able to demonstrate the following: Minimum of GCSE (or equivalent) grades A-C in Maths and English. At least 1 years' experience of working in an administrative/sales/ customer service environment. Evidence of providing exemplary service to customers. A good working knowledge of Microsoft Office packages (particularly: Outlook, Word, Excel) Contact Mary to discuss this in absolute confidence on . If you are looking to take the next step in your career, please submit your CV. Skills: Sales Administrator customer service order processing