Sales Manager

Probe Oil Tools, part of Acteon Group, provides reliable, high performing turnkey solutions that are manufactured, assembled, and tested to the highest standards. At the core of our service offering, is our machining capabilities, combining state of the art equipment & our highly skilled team to provide total flexibility to develop equipment of any size and specification to meet our client's needs.

Probe are looking to hire a Sales Manager on a full time, permanent basis. Based at their facility in Great Yarmouth, the Sales Manager will be responsible for managing, coaching, and leading Probe Sales Team to deliver the annual and monthly sales targets. Develop a detailed plan to best utilise the Probe Sales Team to maximise orders and revenue from existing and new external and internal customers. This position will involve spending 90% of your time as a Sales Team Player and 10% as the Sales Team Manager.

Duties & Responsibilities

• Meet sales and revenue targets on a monthly and annual basis.
• Form and build on long term relationships with all key buying decision makers and influencers within the defined customers, ensuring that through good relationships on-going business is maintained and new opportunities are seized increasing the breadth and depth of relationships in the account and using these to generate new business in otherwise un-penetrated departments/divisions or other group companies.
• Meet face to face with the customer on a regular basis to maintain and foster the relationship, ensure any customer satisfaction issues are picked up and dealt with, in both a timely fashion and to the customer's satisfaction.
• Ensure that senior management meetings take place with Probe management and customer management (at least one level higher than normal day-to-day business) at least twice a year.
• Develop and maintain Account Plans for key customers.
• Actively drive the sales opportunity pipeline.
• Follow up on new sales leads and referrals in the customer.
• Qualify sales and overcome objections.
• Manage the bid/tender process for chosen clients and close new profitable business from within the chosen customer(s).
• Report monthly back to Probe management on the forecast for current and new business.
• Coordinate company staff to accomplish the work required to close and deliver sales and provide the accounts department with all relevant invoicing details, contacts and necessary assistance to collect outstanding invoices.
• Ensure a full handover to Operations on contract award providing all required information and background is given.
• Ensure that their customers are happy and receive a first-rate service to ensure Probe is the "supplier of choice" for all products and services.
• Liaison with VP Sales & Commercial other members of the sales team to identify and respond to sales opportunities and ensure sales cover is provided consistently and not duplicated by others in the sales team.
• Liaison with other members of the ACTEON group to identify and respond to sales opportunities and ensure opportunities are not duplicated by others
• Collate information as necessary, from the marketplace in the appointed area, to provide market research, competitor analysis and develop market trends and strategy, etc.
• Ensure the customer database (CRM) is accurate and up to date as necessary to provide visibility of market opportunities; Assist accounts by ensuring the invoice submission routing and contact points are supplied for all clients and provide support in chasing invoices through approval stages as required.

Requirements

• Experience in sales, business development, and relevant technical or engineering knowledge.
• Significant knowledge and experience of CNC Manufacturing and Fabrication products, projects, and services within the upstream oilfield sector preferably within a business that is focused on drilling, decommissioning, mooring, well services or subsea services.
• Sufficient technical knowledge with an understanding of the mechanical engineering industry and the oil and gas industry / segments.
• A minimum of 5 years successful sales experience with at least 2 years spent in account management or relationship management position.
• Experience of providing sales forecasting information.
• Front line sales background dealing with most forms of bidding and commercial agreements.
• Appreciation of contractual and commercial risk and development of mitigation strategies. Strategic planning and business growth experience.
• Ability to manage, lead, persuade and influence individuals and groups and puts Probe across in the best light.
• Can translate customer requirements into competitively differentiated pursuit plans and winning bids.
• Experienced user of Microsoft Office packages for use in everyday sales and business activities, i.e. PowerPoint presentation preparation for customer meetings, Excel for forecasting purposes, email for everyday communication, MS Word for proposal document responses.
• Ability to create, compose and edit written material.
• Ability to develop and deliver presentations.
• Self-motivated, driven, and persistent individual, committed to achieving ten team goals and continuous improvement.
• Can drive team performance and deliver results in timely manner.
• Confident and credible.
• Proactive and solution driven.
• Excellent communication and interpersonal skills.
• Valid full UK Driving Licence.
• Ability to travel internationally.