Sales Operations Manager

Job Advertisement: Sales Operations Manager Location: London, UK Full-Time Salary: OTE £55,000 About Nonna Tonda: At Nonna Tonda, we bring the authentic taste of Italy to homes across the UK with our fresh pasta and sauce subscription service. Inspired by Italian culinary traditions our dishes are made with passion, high-quality ingredients, and a commitment to sustainability. Face to Face sales is our main acquisition channel, with the team vital to our success. As we grow, we re seeking a dynamic and driven Face-to-Face Sales Manager to join our team and help share the Nonna Tonda experience with even more customers across the UK The Role: As our Sales operations manager, you will be the driving force behind growing our subscriber base through in-person engagements. This is a hands-on role that requires creativity, energy, keen attention to detail and a love for food. You ll lead a team of sales representatives, build up a close knit team, and ensure Nonna Tonda is represented with enthusiasm and authenticity. Key Responsibilities: Develop and execute our strategy for face-to-face sales, focusing mainly on our established bike, pop-up shop, and event acquisition channels. You will be responsible for leading a team on the ground to achieve sales targets in line with our business model. You will work alongside our other F2F Sales Manager to collaboratively achieve sales targets, and take responsibility to lead and develop your own team. This will include running training sessions, and onboarding new recruits. Manage this team of part time sales representatives to actively engage with potential customers to share the story of Nonna Tonda and encourage subscriptions. Drive a company van to meet your team in the field and deliver equipment to them when needed. Work alongside our Events & Logistics Co-ordinator to identify and secure opportunities for in-person sales at high-traffic venues and events. Track sales targets and complete detailed reporting, providing regular updates to senior management. Ensure your team is selling Nonna Tonda in an effective and professional manner. Provide feedback to your team to crack down on misselling, and encourage upselling of different product features. Collect team availability and build a rota to ensure required staffing levels are met. Gather feedback from our sales team on the ground to inform product development and marketing strategies. About You: We re looking for someone who is enthusiastic, thrives in a fast-paced environment, loves engaging with people, and shares our passion for great food You will have previous experience of managing and motivating a team, and the ability to think on your feet and adapt to the changing business requirements of a young start up. You ll need: Proven experience in face-to-face sales, ideally in a D2C or food-related business. Exceptional communication and interpersonal skills. A proactive and entrepreneurial mindset, with the ability to identify opportunities and take initiative. Strong leadership skills, with experience managing and motivating a team. A passion for fresh pasta and Italian cuisine (bonus points if you ve worked in food or hospitality). Availability to work 2-4 weekend days per month, as required for events and sales opportunities. With time off in lieu allocated in return. Full UK Manual Driving Licence. What We Offer: A competitive salary with performance-based bonuses. Opportunities to grow with a rapidly expanding business. A chance to work with a passionate, food-loving team. Free pasta (of course) and discounts for friends and family. How to Apply: If this sounds like the perfect role for you, send your CV to: ashuanonnatonda.co.uk.