Sales Support Administrator

Sales Support Administrator
Stamford Area
Hours - Monday to Friday 35 hrs pw
Salary - Competitive plus bonus and good benefits package
Our client are a well established company who offer a range of innovative technology and data services that supports their customers to better understand their business and thrive in an increasingly competitive market place. 
They are now recruiting a Sales Support Administrator on a permanent basis - this is a great opportunity to join a small team providing excellent, consistent and professional levels of service to customers and all aspects of the business
What you will be doing ...

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• Liaising with wholesalers for setting up customers on electronic ordering.
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• Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
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• Liaising with engineers, wholesalers and customers to agree installation dates
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• Liaising with Hardware regarding equipment orders
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• Generating invoices for equipment sales and new installations 
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• Use of direct debit software.
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• Use of payment software to take card payments and add payments into our database.
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• Providing assistance with data input where necessary
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• Assist and support the sales team with leads. Update CRM on a daily basis, regarding sales leads, logging every conversation and action including updating the sales team.
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• Weekly CRM reporting to Manager.
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• Liaising and assisting Customer Services on fuel integration sign-up. Assist and liaise with Installation team surrounding fuel sign up.
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• Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
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• Upselling equipment to existing customers.
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• Responding to marketing campaigns with outbound sales calls.
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• On-line  demo training
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About you ...

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• You have strong educational qualifications
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• You have a proven track record in customer service and administration
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• Motivated, outgoing, organised individual with a structured reliable approach to both resolving issues and developing solutions
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• You are a confident and clear communicator
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• You have a strong work ethic able to work on own initiative.
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• Open and honest person, comfortable working as part of a team and contributing confidently to discussions relating to tasks and projects.
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• Good listening and problem-solving skills, - a logical thinker with the ability to communicate at all levels.
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• You understand the Principles of Accounts (Finance)
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On offer is a competitive salary based on experience and industry benchmarks with yearly salary reviews, commission payments for equipment sales, twice yearly bonuses, a flexible working environment, 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked, Life assurance, Pension scheme (3% employers’ contribution).
If interested, please apply here or call Kim to discuss further.